Developer Relation

1 week ago


Noida, Uttar Pradesh, India Webkul Software Pvt Ltd Full time
JobDescription:
  • Maintainrelations between the community anddevelopers.
  • Educating the community about theproduct.
  • Creating suitable product content(Videos Blogs Newsletters Articlesetc).
  • Organizing events talks meetingss etc. toincrease awareness of the product.
  • Takingfeedback regularly from the community.
  • Interactand Community management.
  • CommunityDevelopment.
  • Prepare SOW document regardingclient requirements which include defining workflows and flowdiagrams
  • Managing project delivery(It coverscheck of all the SOW points agreed)
  • Preparationof necessary docs(RFP SOW NDAs and POC) for the clientsrequirement.
  • Understanding the defaultsoftware/applications products and services of Webkul and itsfunctionalities(at the workflow level) for a personalizedexplanation of the same to the clients.
  • Marketresearch of the products.
  • Responsible for newpartnerships of the organization acting as a bridge between theclient side and the organization.
  • Requirementgathering for web and app developmentprojects.
  • Handling customers presales andpostsales queries over various communication mediums likecalls/emails/ skype/ helpdesk/ social networkingsites.
  • Assigning the technical queries/issuesof clients to the technicaldepartments.
  • Preparing a full Userguide(technical doc/content) of the products for Webkul s productsServices and customers in written and video format aswell.
  • Attending international as well asdomestic seminars and conferences regarding the promotion of theproducts with the presentation.
  • Market researchof theproducts.
SkillsRequired for thisJob: 1. Sound Knowledge of Opensource & Git Hubis required. 2. Working experience inLaravel will be a plus. 3. IT industryexperience is preferred. 4. A Technicalbackground is required in qualification. 5.Knowledge of Web and app end technology. 6.Good observation of technical workflow in the app websites andsoftware tools. 7. Must have experience intechnical project sales and projecthandling. 8. Learning new software toolsplatforms and tech stacks. 9. Updated withthe latest technologies and market leaders.10. Excellent presentation and emailingskills. 11. Should be Excellent incommunication as well as written English 12.Knowledge of eCommerce platforms(like Magento Opencart BagistoShopify WooCommerce etc) would be considered a pluspoint. 13. Good knowledge of the ECommerceindustry modules will be considered a pluspoint. 14. Basic knowledge of tech stackslike PHP React JS Android iOS Flutter APIs etc along withintegration work will be considered as a high plus point.

php,communitybuilding,community development,web community management,userstories,client co-ordination,product demonstration,pre/post salesengineers,github,market research


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