The House Of Abhinandan Lodha

2 weeks ago


Mumbai, Maharashtra, India HOABL Full time

Job Summary:

The Digital Experience Lead plays a crucial role in driving digital experiences across consumer-facing web and mobile applications, omnichannel platforms, marketing technology, automation, and channel partner technology. The primary focus is on enhancing customer engagement, improving user experiences, and leading digital transformation initiatives.



Key Responsibilities:
  • Web and App Management: Take the lead in designing, developing, and optimizing consumer-facing websites and mobile apps.
  • Omnichannel Strategy: Develop and implement a comprehensive omnichannel strategy to ensure a seamless customer journey.
  • Marketing Technology & Automation: Supervise marketing technology tools and automation workflows to enhance lead generation and conversion rates.
  • Channel Partners Portal: Oversee the development and upkeep of user-friendly and secure partner portals.
  • Sales Execution Apps: Deploy solutions for field tracking and streamline beat planning processes.
  • Low Code/No Code Platforms: Utilize low code and no code platforms for rapid digital solution development.

Education: Bachelor's degree in computer science or a related field. A Master's degree is preferred, ideally from a Tier 1 institute.

Experience: Minimum of 7 years of experience in digital transformation, web/app development, or related roles with expertise in omnichannel strategies and marketing technology.
Skills:
  • Proficiency in new and emerging technologies for digital transformations.
  • Strong project management and leadership abilities.
  • Expertise in UI/UX principles, web analytics, A/B testing, and performance optimization.
  • Hands-on experience with marketing automation and low code/no code platforms.
  • Exceptional problem-solving, communication, and interpersonal skills.
  • Leadership: Inspire and guide teams to achieve digital transformation objectives.
  • Innovation: Harness new technologies and industry trends.
  • Customer Focus: Deep understanding of customer requirements and dedication to enhancing user experiences.
  • Analytical Thinking: Measure performance metrics and draw valuable insights for decision-making.
  • Collaboration: Collaborate effectively with diverse stakeholders.


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