Service Coordinator

1 week ago


Gandhinagar, Gujarat, India Accumax Lab Devices Pvt Full time
Measure the quality effectiveness of service and improve customer satisfaction

  • Rapidly acquire data from the field and work proactively to prevent issues going out of control
  • Interfacing with multiple internal stakeholders such as R&D, production and logistics to achieve optimum results
  • Timely submission of product service related documents to the customer
  • Responsible for updating on a daily basis to the sales team for any ongoing issue once any technical issue is observed during after sales service
  • Experience with SAP/ERP or CRM system is preferred
  • International business's customer service experience is preferred

Pay:
Up to ₹25,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Field service: 1 year (preferred)

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