Operations Supervisor

2 weeks ago


Lucknow, Uttar Pradesh, India Stemz Healthcare Full time

Essential Functions:

  • Overall responsibility of the team that he/she will be handling pertaining to operations
  • Track and monitor employee training needs and related transactions
  • Assign the duties and manage staff as per the agreed roster
  • Securityrelated issues to be reported as per company policy
  • Training and implementation of new processes
  • Monitor and coordinate with TLs and accounts department end of the day cash handover to an accountant
  • Ensuring compliance to prescribed systems as per the defined SLAs
  • MIS (Attendance, Other Daily reports, Biometrics, etc.)
  • Adherence to SOPs

Metrics & Organization Management:

  • Customer Satisfaction (Handling Escalations, general queries, etc.)
  • Team Satisfaction
  • Adherence to SOPs
  • MIS Reports
  • Accuracy and Turn Around Time of Applications

Salary:
Up to ₹500,000.00 per year

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