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Client Services Associate
2 weeks ago
About the company:
NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements.
The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs.
With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.Link for our LinkedIn page:
title:
Associate Client ExecutiveURGENT HIRINGLink to our website roleSuccessFactors Knowledge Excellent Written & Verbal communication skills
Responsibilities:
The role involves providing Training Administration support to clientAssist the customers with the Training Administration issue/E-mailProvide the customer with resolutions / Training scheduling optionsGather additional information about reported issuePerform detailed case analysis and document the case in the system and generate ticketGenerate daily / weekly reports for the customer on Microsoft ExcelPerform Training Management activities on the Learning Management Systems.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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