Chat Support Executive
1 week ago
JOB BRIEF
We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.
ROLES AND RESPONSIBILITIES
- Attending,Understanding & responding to Customer queries/issues over chat.
- Will be responsible for facing customers, gathering requirements and providing possible solutions.
- Analyse and identify process changes or product enhancements required & suggest if any.
Requirements:
- Should be active, energetic, and enough smart to understand the customer's queries.
- Sharp understanding and memory of how software/product work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
WORKING SHIFT:
Rotational, 8 hours
JOB TYPE:
FULL TIME**
Benefits
On time salary
Inter
- tech work
Skill upgradation trainings
Soft skills trainings
Rewards and recognitions
Weekly de-stressing activities
Job Types:
Full-time, Fresher
Salary:
₹15,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Language:
- English (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
Speak with the employer
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