Supervisor Collections

2 weeks ago

Noida, Uttar Pradesh, India Optum Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale.

Join us to start
Caring. Connecting. Growing together.

Primary Responsibilities:

  • Reporting to Delivery Manager/Leader, the Prebill Manager is responsible for leading a team of medical charge posting specialists who support our high growth organization. Minimum team size of 5060 FTE
  • The primary responsibility of the role is to handle projects and delivery
  • Fostering/maintaining a collaborative relationship with internal and external customers to ensure satisfaction and profitability
creation of various management reports on operational performance

  • Supervisor will also acts as a liaison between his/her respective team and other functions within the RCM process
  • Provides daytoday supervision, support, and training to ensure timely delivery of the projects.
  • Develops, maintains, and optimizes recurring and adhoc reports
  • Works crossfunctionally with other Teams to ensure proper communication occurs with practice manager through onshore and other issues encountered by leaders
  • Works directly with internal/external clients to answer questions and resolve issues, discrepancies, and concerns as they arise
  • Working with business partners to identify ways to improve business processes
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or reassignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Must be a Graduate
  • Minimum of 5 years experience
  • Proven excellent Interpersonal skills
  • Solid Proficiency in MS Office
  • Sound Reporting/ MIS Skills
  • Exposure to all the facets of Operation Management
  • Proven excellent communication skills, relationship building and interpersonal skills
  • Has been involved in extensive client interaction
  • Solid Exposure to People management, Performance Management and Client Management
  • Well verse with Process metrics
  • Open to Night Shifts
  • At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

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