Customer Care Collections Associate

4 weeks ago

Greater Noida, Uttar Pradesh, India timesjobs Full time
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Customer Care Collections Associate

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Date: May 7, 2024

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Location: Noida, UP, IN

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Company: NTT DATA Services

Responsibilities:

  • Ensures assigned calls are worked towards resolution
  • Follows the basic rules as provided on the SOP.
  • Develops foundational understanding of broader interdependencies across various processes.
  • Assists in resolution of outstanding issues from previous transactions.
  • Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract.

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