Assistant Manager

7 days ago


Thāne, Maharashtra, India Tata AIA Life Insurance Full time

Position Overview:
Assistant Manager POS at a reputable company.

Role Summary:

  • Open Calls Monitoring
  • Vendor Management
  • Responding to inbound calls
  • Complaints Management
  • MIS & Audit

Organizational Relationships:
Reports to Sr Manager-Operations.

Job Dimensions:
Geographic Area Covered: National

Key Result Areas:

  • Open Calls Monitoring
    • Monitor all open calls for SLA compliance
    • Adherence to TATs
    • High accuracy in managing transaction processing
  • Vendor Management
    • Ensure TAT and Quality adherence
    • Provide timely training
    • Manage volume effectively
  • Responding to inbound calls
  • Complaints Management - Provide resolutions within timelines
  • MIS & Audit
    • Ensure timely completion of all reports and audits
    • Completion of RCSA & Audit actionables
  • Analysis of calls raised for process improvement

Skills Required:

  • Technical
    • Customer request handling and processing
    • Knowledge of Insurance
    • Analytical skills
  • Behavioral
    • Interpersonal skills
    • Communication skills
    • Leadership skills
    • Teamwork Skills
    • Decision-making skills

Competency:
Domain Knowledge, Market Awareness and Achievement Orientation.

Customer & Consumer Engagement:
Focus on understanding and exceeding customer needs.

Team Work:
Understanding team functions and collaboration for success.

Developing, Managing & Working with Hybrid Teams:
Building healthy relations in hybrid work environments.

Technology, Digital and Analytics:
Demonstrating understanding of technology for operational excellence.

Incumbent Characteristics:
Essential and Desired qualifications and experience.


  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India The Sniper Recruiter Full time

    CA - Assistant Manager (Statutory Audit)Job Title: CA - Assistant Manager (Statutory Audit)Location: Thane, MaharashtraSalary : 9 -10 lpaJob Type: Full-timeExperience: 2-3 years of post-qualification experience in Statutory AuditJob Summary:We are seeking a Chartered Accountant (CA) with 2-3 years of post-qualification experience in Statutory Audit to join...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Talent Corner Full time

    Roles and Responsibilities Role : Assistant Manager – Direct TaxSkill : Statutory Audits of Banks, MNC's, Companies, LLPIncome Tax Audits / Audits/ Internal AuditsTax Planning, Tax Management and Client ConsultancyExperience: 1+ yearQualification: Chartered Accountant Desired Candidate Profile Perks and Benefits


  • Thāne, Maharashtra, India VHM Consultants Full time

    DescriptionWe are looking for an experienced Assistant Accountant Manager to join our team. The ideal candidate will have 2-7 years of experience in accounting and finance, with knowledge of financial reporting, general ledger, and accounts payable/receivable. The candidate should also have excellent communication skills and be able to work well in a team...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Vertiv Full time

    Assistant Manager – Mechanical Design (Sheet Metal) Vertiv is looking for a talented Mechanical Engineer to join its DC Power Engineering team. Vertiv focuses on the development and delivery of innovative Telecom Site controls solution within the Telecom domain. Vertiv provides good working environment that is flexible. POSITION : Assistant Manager...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    Position OverviewPosition Title***Senior Executive/Assistant Manager***DepartmentInternal AuditLevel/ Band301/401-ManagerRole Summary: The job involves supporting the Internal Audit department in implementing the strategy related to operational, financial, and compliance functions. Ensuring the successful completion of assigned audit tasks, from initiation...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Vertiv Full time

    JOB DESCRIPTION ROLE Assistant Manager Product Sales– Thermal EXPECTED DELIVERABLES Consultants Coverage and Engagement with Key Account Customers in the assigned region. Travelling to customer at various location in the region assigned. Giving Product Presentation to consultants and in Key Accounts. Lead Generation, Closing and...

  • Assistant Manager

    1 week ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    Job Description A. Position Overview Position Title Issuance & Operations Manager – Telesales Department Telesales Grade Assistant Manager B. Organizational Relationships Reports to Direct Manager – Telesales Supervises NA C. Job Dimensions Geographic Area Covered Mumbai & Thane ( Job Location : - Thane HO & Airoli...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Voestalpine Full time

    IntroductionIntroduction We are a leader in the welding industry with over years of experience, more than 50 subsidiaries and more than 1, distribution partners around the world. Our extensive product portfolio and welding expertise combined with our global presence guarantees we are close when you need us. Having a profound understanding of your needs...


  • Thāne, Maharashtra, India AkzoNobel Full time

    About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain...


  • Thāne, Maharashtra, India Involve Your Senses | Canopy Essence Pvt. Ltd. Full time

    HiringAssistant Sales Manager - Corporate Gifting: 1. Maintain and strengthen relationships with corporate gifting agencies or clients to ensure satisfaction and repeat business.2. Achieve a high level of client retention by addressing client inquiries, concerns, and requests in a timely and effective manner.3. Lead the onboarding process for large retailers...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    A Position Overview Position Title ETL Developer Department Technology Level/ Band Assistant Manager & Manager Role Summary : We are seeking a skilled ETL (Extract, Transform, Load) Developer with 4-7 years of hands-on experience to join our dynamic team. As an ETL Developer, you will be responsible for designing, developing, and...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    Position Overview Position Title Cluster Sales Manager Department AXIS Bank –Branch Banking Level/ Band Assistant Manager / 306, Manager/401 Role Summary : Dual responsibility of direct sourcing as well as team management. Interact with Bank's cluster head & bank employees and manage them on daily basis Branches directly...

  • Assistant Manager

    7 days ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    APosition Overview Position Title Assistant Manager Department Partner Support Team Level/ Band Assistant Managers Role Summary: B Organizational Relationships Reports to Sr. Manager Supervises Call Centre Executives C Job Dimensions Geographic Area Covered All Stakeholders Internal NB, Finance, POS, IT, Customer Services ...

  • Assistant Manager

    1 week ago


    Thāne, Maharashtra, India Tata AIA Life Insurance Full time

    A Position OverviewPosition TitleETL DeveloperDepartmentTechnologyLevel/ BandAssistant Manager & ManagerRole Summary:We are seeking a skilled ETL (Extract, Transform, Load) Developer with 4-7 years of hands-on experience to join our dynamic team. As an ETL Developer, you will be responsible for designing, developing, and implementing robust ETL processes to...


  • Thāne, Maharashtra, India 5paisa Full time

    About us : Embark on a fintech journey like never before with 5paisa. We're not just redefining finance; we're rewriting the rules. Join us at the forefront of innovation, where your career is a thrilling adventure in the future of fintech. With cutting-edge tech, transparent transactions, and user-centric design, 5paisa is your gateway to a career that's as...

  • Executive Assistant

    7 days ago


    Thāne, Maharashtra, India UPMAN PLACEMENTS LIMITED Full time

    What would you be required to do?Manage the Founders schedule, including scheduling meetings and planning travel.Assist the executive team members to determine and prioritize business strategies based on their schedules.Monitor the flow of multi-platform communications to and from the Office of the Founder.Aiding in and ultimately ensure the timely...

  • Office Assistant

    7 days ago


    Thāne, Maharashtra, India Vision Mechatronics Private Limited Full time

    OfficeMaintenance: Ensurecleanliness and tidiness of the officepremises.Regularly clean and dustoffice furniture equipment andfixtures.Dispose of waste in aproper and environmentally friendlymanner.PantryDuties: Assist in thepreparation and serving of refreshments for meetings and officestaff.Maintain cleanliness in thepantry area and ensure the availability...

  • Office Assistant

    7 days ago


    Thāne, Maharashtra, India Vision Mechatronics Private Limited Full time

    Job DescriptionOffice Maintenance:Ensure cleanliness and tidiness of the office premises.Regularly clean and dust office furniture, equipment, and fixtures.Dispose of waste in a proper and environmentally friendly manner.Pantry Duties:Assist in the preparation and serving of refreshments for meetings and office staff.Maintain cleanliness in the pantry area...

  • Executive Assistant

    7 days ago


    Thāne, Maharashtra, India WTW Full time

    Executive Assistant Thane, INFebruary 26, 202- Manage the executive(s), including scheduling meetings, appointments, engagements, and travel (domestic or international) arrangements. Evaluate need and exercise discretion in committing time Conserve executive(s) time by reading, researching, and routing correspondence; drafting letters and documents;...


  • Thāne, Maharashtra, India WTW Full time

    − Develop the presentations, spreadsheets, and white papers for internal and external audiences; Transcribe source material, prepare documents, reports, tables, and charts; distribute as appropriate − Create presentation materials for multiple governance forums such as Project / Programme/ Board Meetings − Attend meetings and take notes of discussion;...