Building Operations, Facilities Services

1 week ago

Pune, Maharashtra, India JLL Full time
JLL supports the Whole You, personally and professionally.

Facilities Executive - Soft services

What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know because at JLL, we make your ambitions our business.

And if you have ambitions in Facility Management Industry, join us to be inspired by the best.

What this job involves:

To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement.
To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager.
Achievement of the Key Performance Indicators and Service Level Agreement targets.
Sets stretch targets for team to achieve maximum team performance
Is able to make difficult decisions and resolve problems or improve operations.
Actively searches out opportunities to achieve best results
Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

Operations
Duties & Responsibilities
Be accessible for escalation of all FM related issues
Oversee the Helpdesk work process
Provide management advice to Helpdesk operators for escalated issues
Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
Oversee the Mailroom process.
Provide management advice to Helpdesk operators for escalated issues
Oversee the Front Office function
Ensure visitors are promptly attended by the Front Office Executives (FOE)
Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Oversee the Housekeeping Services
Overall service delivery assessment of HK vendor.
Coordination meetings with vendor for resolution of service issues
Oversee Cafeteria Services
Ensure that the caterers are maintaining highest standards of hygiene in the services area
Ensure that the quality and quantity of the food supplies are meeting the requirements
When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them
Overall coordination with all service providing vendors.
Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division

Key Performances Measurements

Overall client satisfaction by achieving SLA targets
Timely resolution of helpdesk complaints
Effective team coordination of direct and vendor staff for efficient service delivery

Sound like the job you're looking for? Before you apply, it's also worth knowing what we are looking for:
Education and experience
Graduate in any discipline / Hotel Management specialization in housekeeping

  • 4 years' experience in facilities management
Tertiary qualifications in building management and/or business desirable
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives

A relationship builder
Client Satisfaction through Transformation. Out of the box thinking

Continuous improvement in the following:

  • Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
Business Specific Question
facility Executive - soft services

Operations

Customer Satisfaction

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities Executive - Soft ServicesManagement Level - O1Graduate TraineeFacility Management - Work Dynamics IndiaWhat this job involves:Find your next move at JLL and build a fulfilling career.At JLL, we value what makes you unique, and we're committed to give you the opportunity, knowledge and tools...

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    Prioritising the facilities' needs Working with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure you have thorough facility walkthrough rounds of the entire facility on daily basis, you'll strive for continuous improvement in the process. While on daily rounds you will make a...

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    Job Description Facility Executive Work Dynamics What this job involves:- Prioritizing the facilities' needs: Working with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered....

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Prioritising the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure you have thorough facility walkthrough rounds of the entire facility on daily basis, you'll strive for continuous improvement...

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveAccount Management - Work Dynamics(Country, Region)What this job involves:Prioritizing the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative...

  • Facilities Services-o2

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Position Goals:To achieve excellence in preventive maintenance programs (at Client Site) with highest standards and ensure energy conservation practices;Managing M&E scope of the operations to ensure the quality and deliverables with in the stipulated time;Assist in providing comprehensive facility,...

  • Facilities Services-O2

    1 week ago

    Pune, Maharashtra, India JLL Full time

    Position Goals: To achieve excellence in preventive maintenance programs (at Client Site) with highest standards and ensure energy conservation practices; Managing M&E scope of the operations to ensure the quality and deliverables with in the stipulated time; Assist in providing comprehensive facility, contract and procurement management for technical...

  • Building Operations, Facilities Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Key Responsibilities:Data Analysis and Reporting**:Develop and maintain executive-level dashboards, reports, and analytical tools to track key performance indicators (KPIs) and business metrics.Conduct in-depth data analysis to identify trends, patterns, and insights that drive actionable...

  • Dgm Facilities

    1 week ago

    Pune, Maharashtra, India SRM Services Full time

    Responsibilities: He or She shall handle administrative, business development and operational activities of the Company. He or She will directly report to the Management Must be aware of the endtoend statutory processes and procedures of the Facility Management Company (Viz. Housekeeping / Canteen / Security / Engineering Services etc.) Shall recruit the...

  • Facility Executive-Soft Services

    1 week ago

    Pune, Maharashtra, India JLL Full time

    Role: Facility Executive-Soft Services What this job involves: • Ownership of the day-to-day administration, including reports generation of the stock's tracker. • Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client. •...

  • Facility Executive

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveWork DynamicsWhat this job involvesPrioritising the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services...

  • Facility Executive

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveWork DynamicsWhat this job involves:Prioritising the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services...

  • Facilities Executive

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveWork DynamicsWhat this job involves:Prioritising the facilities' needsFacilities Executive - Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for proper usage and functionality of the...

  • Facilities Executive

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facilities ExecutiveAccount Management - Work Dynamics(India, APAC)What this job involves:Prioritising the facilities' needsFacilities Executive - Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for proper usage...

  • Facilities Supervisor

    1 week ago

    Pune, Maharashtra, India Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: FIS GlobalJob Description Position Type**:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor's DegreeTravel...

  • Manager – Operational Risk Management

    1 week ago

    Pune, Maharashtra, India AXA Group Operations Full time

    Core Operational Responsibilities:Ensure continual improvement in operational risks at all levels. The position is required to adopt a partnership approach to understand underlying risks and recommend appropriate fit-for-purpose practices in all COEs & enabling functions such as Facilities, HR, Finance, Procurement, IT, etc. Play the role of an enabler and...

  • Facilities & Administration

    1 week ago

    Pune, Maharashtra, India MindTickle Full time

    About UsMindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world's most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.Position OverviewWe...

  • Professional, Facilities Management

    1 week ago

    Pune, Maharashtra, India JLL Full time

    Assistant Facilities Manager, Soft Services Account Management – Work Dynamics (India ) What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills? Working with a team, you'll manage the daily client activities for the assigned property or facility. Likewise, you will implement...

  • Facility Executive

    1 week ago

    Pune, Maharashtra, India JLL Full time

    JLL supports the Whole You, personally and professionally.Facility ExecutiveIntegrated Facility ManagementReporting to: Facility ManagerDuties & Responsibilities:He takes care of all Soft Service &technical activities.Preparing all facility reports.Coordinating with all AMC vendors and technical staff.OVSC, 360 tool WO reviews and Incident...

  • Admin & Facilities Partner

    1 week ago

    Pune, Maharashtra, India Entrata Full time

    Entrata India is searching for a detail-oriented and proactive Admin & Facilities Executive to support our administrative and facilities management functions. This role entails overseeing day-to-day office operations, managing facilities, and coordinating travel arrangements and visa processes. The ideal candidate will be highly organized, possess excellent...