Head Sales and Service

1 week ago

PunePimpriChinchwad Area, India SKF India Ltd Full time

Position Title: Sales and Service Head-Lubrication System Business, India

Reports To: Sales Head-ISEA, Lubrication System Business

Role Type: People Manager

Location: Pune

Purpose of the role:

Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer satisfaction by offering aftersales technical service and support.

Responsibilities

  • Develop strategy to achieve profitable business growth through increased market penetration through direct and distribution business model and segment growth.
  • Drive segment business through application engineering team by creating segment growth strategy and application specific offerings, and value proposals (MMPC, COH, Metals, Pulp & Paper, Food & Beverages, Energy, Ports)
  • Drive customer satisfaction and service& spares sales through a team of service engineers ensuring proactive and on time technical services to the customers.
  • Build strong and competent team comprising of Territory Managers, Application Engineering (Technical Sales) and Service Engineers team. Coach, mentor and continuously invest in building the team's competency relevant to the roles.
  • Define and drive the identified KPIs Matrix including funnel management discipline in the team.
  • Responsible for identifying gaps in SKF portfolio in addressing customer needs and suggesting ways to plug the same including new business areas with high degree of industry knowledge and ability to link solutions to industry needs.
  • Collaborate with Manufacturing and Sales Operations team to ensure customer satisfaction and sustained profitable business.
  • Collaborate with distribution manager to drive actions to create optimized distribution network and support implementation of 3 Tier distribution model.
  • Provide inputs to Distribution team for network expansion identifying the gaps in geographical penetration (Reach).
  • Drive marketing plans along with marketing team for product awareness and demand and lead generation.
  • Lead the business with strong focus on SKF Values, Drivers and Code of Conduct.

Metrics

  • Direct P & L responsibility
  • Opportunity and Order Intake as per Business Plans
  • Turnaround time (TAT) for technical service and application engineering (offer preparation)
  • Revenue generated through new customer and new offerings.
  • Value proposals for critical segments

Competencies

  • People Management: Develop, Lead and Coach the team
  • Business Acumen and Financial knowledge
  • Funnel Management
  • Executive Communication (CXOs/Top Mgmt)
  • Interpersonal Relationships
  • Domain Knowledge (Market / Product / Segment)
  • Market and Customer Orientation
  • Integrity and Agility
  • Risk Taking and Decisive

Key interfaces/interactions in the job

  • Sales Operations Team
  • Distribution Manager
  • Manufacturing and Supply Chain
  • Design Engineering
  • Finance Controller

Education & Experience

Bachelor of Engineering. Post Graduation/Diploma in Management will be an added advantage.

  • Bachelor of Engineering. Post Graduation/Diploma in Management will be an added advantage.
  • 15 + years of experience, out of which minimum 5 years' experience in people management role.

Interested candidates can send their resumes on

  • Head Sales and Service

    6 days ago

    Pimpri-Chinchwad, India SKF India Ltd Full time

    Position Title:Sales and Service Head-Lubrication System Business, IndiaReports To:Sales Head-ISEA, Lubrication System BusinessRole Type:People ManagerLocation:PunePurpose of the role:Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer satisfaction...

  • Head Sales and Service

    2 weeks ago

    Pune/Pimpri-Chinchwad Area, India SKF India Ltd Full time

    Position Title: Sales and Service Head-Lubrication System Business, IndiaReports To: Sales Head-ISEA, Lubrication System BusinessRole Type: People ManagerLocation: PunePurpose of the role: Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer...

  • Head Sales and Service

    1 week ago

    Pimpri-Chinchwad, Maharashtra, India SKF India Ltd Full time

    Position Title: Sales and Service Head-Lubrication System Business, India Reports To: Sales Head-ISEA, Lubrication System Business Role Type: People Manager Location: Pune Purpose of the role: Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer...

  • Head Sales and Service

    2 weeks ago

    pimpri-chinchwad, India SKF India Ltd Full time

    Position Title: Sales and Service Head-Lubrication System Business, India Reports To: Sales Head-ISEA, Lubrication System Business Role Type: People Manager Location: Pune Purpose of the role: Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer...

  • Head Sales and Service

    1 week ago

    Pimpri-Chinchwad, India SKF India Ltd Full time

    Position Title: Sales and Service Head-Lubrication System Business, IndiaReports To: Sales Head-ISEA, Lubrication System BusinessRole Type: People ManagerLocation: PunePurpose of the role: Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer...

  • Sales Head

    3 weeks ago

    pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 month ago

    pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 week ago

    Pune, Maharashtra, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 week ago

    Pune, Maharashtra, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    3 weeks ago

    Pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results. We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    4 weeks ago

    Pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 month ago

    Pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 month ago

    Pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    3 weeks ago

    Pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 month ago

    pune, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results. We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Sales Head

    1 week ago

    Pune, Maharashtra, India Sales & Profit Full time

    For close to 35+ years, our client company has been a trusted learning and leadership development partner that transforms people, teams and organizations for breakthrough business results.We are seeking a Sales head who has total 10-15 years of experience and minimum 5 years of relevant experience in selling Professional training modules/services end-to-end...

  • Head of Customer Service

    1 week ago

    Pimpri-Chinchwad, Maharashtra, India Rieco Industries Limited Full time

    Education:Bachelor of Engineering/Technology - BE/BTech - MechAbout The Role:The position of Customer Service Head involves overseeing a team of service professionals tasked with installing and troubleshooting systems at customer locations. Following installation, the team will address any customer concerns or issues that may arise.Roles and...

  • Sales and Marketing Head

    5 hours ago

    Pimpri-Chinchwad, India TalentEdge Recruitment Consultants Full time

    We are hiring a " Sales and Marketing Head (Domestic & International)"for a leading manufacturing company. Position is based at Pune, Maharastra. Find below more details about this job opportunity:Job title:Sales and Marketing Head (Domestic & International)Experience: 2 Years to 8 YearsIndustry:ManufacturingJob Location: PuneEducational...

  • Sales and Marketing Head

    2 days ago

    Pimpri-Chinchwad, India TalentEdge Recruitment Consultants Full time

    We are hiring a "Sales and Marketing Head (Domestic & International)" for a leading manufacturing company. Position is based at Pune, Maharastra. Find below more details about this job opportunity: Job title: Sales and Marketing Head (Domestic & International)Experience: 2 Years to 8 YearsIndustry:  Manufacturing Job Location: PuneEducational...

  • Sales and Marketing Head

    1 week ago

    pimpri-chinchwad, India TalentEdge Recruitment Consultants Full time

    We are hiring a "Sales and Marketing Head (Domestic & International)" for a leading manufacturing company. Position is based at Pune, Maharastra. Find below more details about this job opportunity:   Job title: Sales and Marketing Head (Domestic & International) Experience: 2 Years to 8 Years Industry:  Manufacturing  Job Location: Pune Educational...