Head of Customer Service

Position Title: Sales and Service Head-Lubrication System Business, India Reports To: Sales Head-ISEA, Lubrication System Business Role Type: People Manager Location: Pune Purpose of the role: Lead the team of Sales, Application Engineering and After Sales Service team to deliver profitable growth for Lub system business across India and drive customer...

/ Service Engineer 17765 | Service Engineer Gender : Male Job No 17765 Designation in the Company Service Engineer Company Product / Service Sold Medical Equipment Job Location Ambad, Nashik Min Experience (Years) 0 Max Experience (Years) 1 Gender Male Interview Dates , , , , , Interview Timing 10:00 am - 3:00 pm Qualification ...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

DUTIES AND RESPONSIBILITIES Greet and welcome customers. Open repair order, refer vehicle history. Provide cost and time estimate, verify for campaigns. Keep customer informed about progress of work or change in schedule if any Coordination with floor & quality controller. Invoice explanation, parts replaced explanation. Help customer to make payments for...

Receiving walk in vehicles / Booking vehicles Understand customer's service need and preparing Job cards as per standard Take trials of the bike to understand customer concerns / complaints better or to diagnose the cause of the problem Look for opportunity to sell any value added products (Subscription/AMC etc.) available Coordinate with Floor Supervisor to...

Recruiting, hiring, and managing a team of customer service representatives. Designing an efficient customer service process. Providing accurate information about the company's policies and procedures. Maintaining an accurate and up-to-date customer database. Experience with conflict resolution in the workplace. Ability to work in a fast-paced...

Key Activities: Ø Configuring Windows Deployment Services (WDS) Ø Understanding Preboot execution environment (PXE) Ø Understanding of VM Build environment and Integrating it with Microsoft Deployment Toolkit (MDT) Ø Strong knowledge on build troubleshoot Ø Strong knowledge on Feature update using Servicing plan and In-Place Upgrade(IPU) Ø Knowledge on...

(sERVICE dESK AND mAJOR INCIDENT mANGEMENT)(3 TO 5 years)(Pune/Remote)What's this role about?As IT SD & MIM Analyst, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Zensar provides an environment were challenged and inspired...

(sERVICE dESK AND mAJOR INCIDENT mANGEMENT)(3 TO 5 years)(Pune/Remote)What's this role about?As IT SD & MIM Analyst, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Zensar provides an environment were challenged and inspired...

Key Responsibilities:Manage inventory as well as Brach warehouse, transportation, and other logistics processesEnsure that quality, quantity, customer satisfaction, and financial commitments are metHandling customer queries and complaints, resolving it within the TAT ensuring positive review by the customer.Acquisition of new customers / handling walk-in...

Key RequirementsDegree in Finance/ Accounting/ Human Resources, or a related fieldPractical experience in payroll processing and administrationAttention to detail for accurate payroll management and supportWell-versed in payroll laws, regulations, and compliance requirementsProficient in using payroll software(Saral & Precise) and tools to process payroll...

REQUIRE FEMALE CANDIDATE POST FOR THE SALES & MARKETING EXCECUTIVE. (IMMEDIATE JOINER)JOB & RESPOSIBILITYResearching and generating leads from social sites.Handling customer inquiries and company profile send to costumers & take feedback.Preparing and sending quotes and proposals.Managing the sales process through specific software programs.5 Meeting daily,...

About Noccarc: Noccarc specializes in designing and manufacturing Smart Medical Devices and an integrated Digital Platform for ICUs, revolutionizing ICU operations and management. Our devices adhere to international standards like US-FDA and CE guidelines, competing with top international products. With over 9 patents and a dynamic in-house R&D team, we...

Build and maintain relationships with clients or customers to promote loyalty and customer retention. Understand the needs and requirements of clients to provide tailored solutions and services. Act as the main point of contact for clients and address their inquiries, concerns, and feedback in a timely and professional manner. Identify new business...

Job Description: Provide support, training and assistance to the customer service teamSubject Matter Expert in KG processMaintain good relationship with wider customer service team: UK, Warehouse and senior management.Display Good Product Knowledge - Keeps up to date with our product, campaigns, new styles and promotionsEnsure individual KPIs are met...

Responsible for Post sale activities, Agreement registration, Collection, Customer grievances handlingCRM function, MIS handling, Team management, Handling co-ordination activities with internal & externalstakeholders, Control and Review on System Input data, Customer grievances handlingKey Roles and ResponsibilitiesWelcome Call and Onboarding:Conduct...

/ Sales Coordinator 17954 | Sales Coordinator Gender : Any Job No 17954 Designation in the Company Sales Coordinator Company Product / Service Sold Automobile Spare Part, CNC Machine Part, Gear Box, Gear Assembly Job Location Ambad Min Experience (Years) 5 Max Experience (Years) 7 Gender Any Interview Dates , , , , , Interview Timing ...

SKILLS - Communication skill, leadership skill, sales and Marketing knowledge, basic tools knowledge, Dynamic personality, visit to various industries and take order.Note : 2 wheeler must. Marketing executives aim to maximise profits through developing sales strategies that match customer requirements and by promoting products, services or ideas. Marketing...

Experience: 7+ Location: Pune Job Description: Servicenow IRM Lead: As a ServiceNow IRM Lead, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and...

Responsibilities: Make outbound calls to prospective customers using a prepared script. Explain the product or service features, benefits, and pricing to potential customers. Answer questions and provide additional information to customers as needed. Keep accurate and detailed records of calls made and results achieved. Obtain and update customer information...