Current jobs related to Learning Support Specialist - India - Emeritus
-
Machine Learning Specialist
1 month ago
India Self-employed Full timeCompany DescriptionIt's a startup with freelancing jobsRole DescriptionThis is a part-time remote role for a Machine Learning Specialist. The Machine Learning Specialist will be responsible for developing, implementing, and maintaining machine learning models and algorithms and collaborating with cross-functional teams to identify business opportunities and...
-
Cyber Security Specialist
2 days ago
india ELB Learning Full timeELB Learning offers the industry-leading suite of innovative software and professional services that empower businesses to unlock their people’s greatest potential through customized learning experiences. We are hiring candidates in India to fill Subject Matter Expert roles for CyberSecurity and Generative AI. Qualifications: Expert on CyberSecurity...
-
Cyber Security Specialist
4 days ago
india ELB Learning Full timeELB Learning offers the industry-leading suite of innovative software and professional services that empower businesses to unlock their people’s greatest potential through customized learning experiences.We are hiring candidates in India to fill Subject Matter Expert roles for CyberSecurity and Generative AI. Qualifications: Expert on CyberSecurity using...
-
Cyber Security Specialist
3 days ago
India ELB Learning Full timeELB Learning offers the industry-leading suite of innovative software and professional services that empower businesses to unlock their people’s greatest potential through customized learning experiences.We are hiring candidates in India to fill Subject Matter Expert roles for CyberSecurity and Generative AI. Qualifications: Expert on CyberSecurity using...
-
Enterprise Sales Specialist
1 week ago
India Techsurge Learning Full timeCompany Description:Techsurge Learning is an organization that specializes in learning and development. Founded on the principle of creating a better learning experience, our core team has a collective experience of over 8 years in this domain. We partner with clients across different geographies to deliver exceptional learning solutions to meet their unique...
-
Enterprise Sales Specialist
1 week ago
India Techsurge Learning Full timeCompany Description: Techsurge Learning is an organization that specializes in learning and development. Founded on the principle of creating a better learning experience, our core team has a collective experience of over 8 years in this domain. We partner with clients across different geographies to deliver exceptional learning solutions to meet their...
-
Community Education Specialist
3 weeks ago
India Chart Learning Solutions Full timeJob Title: Community Education SpecialistLocation: Remote (Based in India)Company: Chart Learning SolutionsAbout Us: Chart Learning Solutions is a Swedish company at the forefront of online learning, specializing in Leadership, Personal and Team Development, Customer Service, and Sales. With a global reach and a dedicated team, we are committed to delivering...
-
Community Education Specialist
3 weeks ago
India Chart Learning Solutions Full timeJob Title: Community Education Specialist Location: Remote (Based in India) Company: Chart Learning Solutions About Us: Chart Learning Solutions is a Swedish company at the forefront of online learning, specializing in Leadership, Personal and Team Development, Customer Service, and Sales. With a global reach and a dedicated team, we are committed to...
-
Customer Support Specialist
3 weeks ago
India Bigtoe Pose, Inc. Full timeCompany Description Bigtoe Pose, Inc. is a fast-growing company in the wellness industry. Since our launch in 2021, we have been focused on revolutionizing the industry by making high-quality massage and yoga services more accessible. Our network of professionals has surpassed 6,000 members, and our commitment to accessible wellness has resonated with both...
-
Customer Support Specialist
3 weeks ago
India Bigtoe Pose, Inc. Full timeCompany Description Bigtoe Pose, Inc. is a fast-growing company in the wellness industry. Since our launch in 2021, we have been focused on revolutionizing the industry by making high-quality massage and yoga services more accessible. Our network of professionals has surpassed 6,000 members, and our commitment to accessible wellness has resonated with both...
-
Application Support Specialist
2 weeks ago
India Randstad Enterprise Full timeReady to join Randstad Enterprise as our Application Support Specialist ?About the Role:As an Automation Support Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our automated solutions. You will be responsible for monitoring, troubleshooting, and providing support for both RPA (Robotic Process Automation) using...
-
Customer Support Specialist
3 weeks ago
India Dreamwave AI Full timeNote: Please visit www.dreamwave.ai/ai-headshots and describe what you find interesting about working on our product in your message to us.Company DescriptionDreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological...
-
Customer Support Specialist
3 weeks ago
India Dreamwave AI Full timeNote: Please visit and describe what you find interesting about working on our product in your message to us. Company Description Dreamwave AI is an AI research lab that specializes in augmenting human creativity with next-generation creative tools powered by AI. We are dedicated to pushing the boundaries of technological innovation and unlocking...
-
Technical Specialist – Learning and Education
2 weeks ago
india Altair Engineering Full timeJob Summary: Join our Learning and Education team; we believe our work is vital for people around the world. In this role, you work in partnership with global and cross-functional teams (many people and cultures) to design and deliver learning initiatives to help achieve business objectives in harmony with our people-centric culture. We seek a...
-
Data Entry Specialist
6 hours ago
India India Rep Co. - Back Office Support Services Company Full timeCompany Description India Rep Co. is a Back Office Support Services Company that helps clients supercharge their business with remote staff from India. By outsourcing non-core business processes, clients can scale quickly and cost-effectively, lowering operational costs and enhancing productivity. Our representatives are skilled in Data Entry, Processing &...
-
Data Entry Specialist
18 hours ago
India India Rep Co. - Back Office Support Services Company Full timeCompany DescriptionIndia Rep Co. is a Back Office Support Services Company that helps clients supercharge their business with remote staff from India. By outsourcing non-core business processes, clients can scale quickly and cost-effectively, lowering operational costs and enhancing productivity. Our representatives are skilled in Data Entry, Processing &...
-
Technical Product Support Specialist
3 days ago
India BirdChime Full timeCompany DescriptionBirdChime is a leading Shopify Apps development firm. Role DescriptionThis is a full-time remote role for a Technical Product Support Specialist at BirdChime. The Technical Product Support Specialist will be responsible for providing technical and product support to customers, troubleshooting technical issues, analyzing data, and improving...
-
Technical Product Support Specialist
2 days ago
india BirdChime Full timeCompany Description BirdChime is a leading Shopify Apps development firm. Role Description This is a full-time remote role for a Technical Product Support Specialist at BirdChime. The Technical Product Support Specialist will be responsible for providing technical and product support to customers, troubleshooting technical issues, analyzing data, and...
-
Technical Product Support Specialist
4 days ago
india BirdChime Full timeCompany DescriptionBirdChime is a leading Shopify Apps development firm. Role DescriptionThis is a full-time remote role for a Technical Product Support Specialist at BirdChime. The Technical Product Support Specialist will be responsible for providing technical and product support to customers, troubleshooting technical issues, analyzing data, and improving...
-
Sales Support Specialist
3 weeks ago
India RedFynn Technologies Full timeAbout Us: At RedFynn Technologies, we specialize in providing an expansive suite of comprehensive POS solutions that empower small and medium-sized businesses to thrive in a competitive market. Our mission is to enhance business operations through innovative technology and exceptional customer service. We are looking for a dedicated Sales Support Specialist...
Learning Support Specialist
3 months ago
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.
It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations.
Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.
Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
The Learning Support Specialist is a subject matter expert and largely impacts the student experience by guiding students through their learning journey.
The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of coding, full stack development, and cloud development.
The candidate must have excellent time management skills and the desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority.
We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.
Roles and Responsibilities:
- Monitor and respond to all student inquiries via the learning management system and learner support software, using compassion and understanding for the student learning journey within 24 hours or less of submission.
- Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions.
- Provide prompt feedback that includes pointed questions that will help guide students towards correct answers and allows them to build problemsolving skills.
- Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers.
- Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively in videos, assignments and collateral materials.
- Communicate and collaborate with the Emeritus team on a regular basis to enhance course delivery and to solve unexpected course challenges.
Skills and Qualification:
- 5+ years of extensive work experience in the field of full stack web development and/or cloud computing
- Expertlevel knowledge and understanding of the MERN stack
- Proficiency in JavaScript, CSS, HTML, SQL, and NoSQL and the use of GitHub
- Knowledge of core AWS services and understanding of fullstack development with AWS integration
- Excellent verbal and written communication and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse student population
- Experience using Canvas or other related learning management system
Preferred Qualifications:
- Experience using Slack and Teams, as communication tools
- Experience working with support/service software or ticketing system
- Experience with using bug tracking and feedback tools
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
-