Account Manager
1 week ago
Job title:
Account ManagerLocation:
Gurgaon
About noon
noon, the region's leading consumer commerce platform.
On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.
The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.noon's mission:
Ring every doorbell, everyday.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
The Account Manager will be an integral part of the Commercial team aligned to the Toys category. They will own their category from the business development side to the growth side.
They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.
The primary responsibilities are :
Develop and manage strategic relationships with key partnersResponsible for end-to-end selection & Toy category growthManage inventory and content health of the category.
Ensure best-in-class customer experience through strong merchandising, content and knowledge of customer journey for the categoryProvide data-driven insights to your partners to grow their business on noon platforms.
Sale Campaign planning and execution for partners managed.Actively look at the commercial KPIs and explore collaborative opportunities to maximize seller performance and efficiencyCompetitive analysis and benchmarkingWeekly reporting and key updates to management on seller statusesBecome the main stakeholder in the performance of a portfolio of storesRun root cause analyses to provide answers in the occasion of poor store performance.
What you'll need:
4+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant roleDemonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-levelProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExperience in the on-demand services industry is preferredExperience in the e-commerce industry is mandatoryMinimum 5 years of relevant experienceProficiency in SQLStrong problem-solving, communication, and team skillsExcellent analytical skills and problem-solving capabilitiesEntrepreneurial and go-getter spiritAbility to work in a fast-paced environment
Who will excel?
We're looking for people with high standards, who understand that hard work matters.
You need to be relentlessly resourceful and operate with a deep bias for action.
We need people with the courage to be fiercely is not for everyone; readiness to adapt, pivot, and learn is essential.
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