![Aptra Technologies Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Now
1 week ago
Job description
Greetings Of The Day
We are Hiring
Job Role:
Service Now
Experience:6+years
Location:
MumbaiJob Description:
- Ensures quality and consistency with template design for deployments
- Supports demand management in the ideation phase and early stages of the IM projects
- Influences others regarding the role and relevance of Application Manager in the business
- Proactively seeks continuous business and service improvement opportunities (cost and performance)
- Identifies opportunities to build crossfunctional working relationships both including various internal (Service Integration Management Team, Finance, HR, Procurement, Master Data Management, Continuous Improvement Teams) and external parties (suppliers, peers, and others)
Functional area:
ServiceNowApplication, change (and Project) Support responsibilities
- Periodic standby for emergencies (24x7 availability schedule)
- Operationalize priority setting as agreed with the business
- Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services
- Signals deviations on policy, standard package matters &, after approval, contributes to changes
- Ensuring IM process compliance for area of responsibility
- Executes changes & enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), test the change, amend user documentation, implementation, after care
- Conduct tests as defined in an integration test specification, recording details of any failures and carrying out fault diagnosis
- Analyses and Supports Keyusers training needs and creates /maintains training material
- Periodically visit the customer (sites), to discuss tickets, wishes etc with key users, and demonstrate visibility
- Frequently contact with key users on open tickets & act as cocoordinator for Key User networkand meetings
- Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility
- Support projects in execution of changes / enhancements
- Participating in implementation improvements and optimization projects
- Translates business requirements into solutions and/or solution directions in the area of planning and related areas (logistics, inventory management)
- Contributes to and initiates continuous improvement activities
Salary:
₹8, ₹41,898.06 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work 6years (preferred)
-
Client Services Manager
2 weeks ago
Mumbai, Maharashtra, India Greenroom Now Full timeGreenroom:Greenroom is an award winning social media agency based in Bangalore and Mumbai. We are one of the top 5 in the country in influencer marketing. We work with some of the largest consumer clients in the country and have executed more than 250 successful campaigns until now. We believe we have a USP in being able to combine data, strategy and...
-
Digital Sales Manager
2 weeks ago
Mumbai, Maharashtra, India Greenroom Now Full timeGreenroom:Greenroom is an award winning social media agency based in Bangalore and Mumbai. We are one of the top 5 in the country in influencer marketing. We work with some of the largest consumer clients in the country and have executed more than 250 successful campaigns until now. We believe we have a USP in being able to combine data, strategy and...
-
Service Now
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeJD for B1 level SrServiceNow Developer:â?¢ Total IT experience of 4-6 years working within a large enterprise and 3 to 4 years of experience in SNOW development â?¢ Minimum 3 years of experience in configuring ServiceNow which involves various modules 3rd party integrations â?¢ Good hands on knowledge and experience of JavaScript / HTML / CSS / AJAX/...
-
SAP Enable Now Consultant
1 week ago
Mumbai, Maharashtra, India Invenio Business Solutions Full timeDescription About invenioLSI The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the...
-
Apply Now: International Education Counsellor
2 weeks ago
Mumbai, Maharashtra, India Trivium Education Service (P) LTD. Full timeProvide personalized counselling to students and their parents regarding study abroad options, including course selection, university admissions, visa requirements, and cultural adaptation. Develop and maintain relationships with educational institutions, agents, and other stakeholders to stay updated on the latest trends and opportunities in international...
-
Sr Service Coordinator
1 week ago
Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILSJob Role :# High level of computer literacy.# Providing customer interface & client servicing ; for Electronics Service.# Coordination with our internal team of engineers for scheduling service jobs.# Prepare quotations for services# Prepare draft level invoices# Coordinate with our logistics and supply chain team to ensure movement of men/...
-
Service Desk
1 week ago
Mumbai, Maharashtra, India CIEL HR Services Full timeTHE CANDIDATE SHOULD BE AVAILABLE FOR 11th March INTERVIEW Service Desk (SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365) Notice Period - Immediate to 20 days Years of Experience - 4+ YEARS Location - Mumbai, Bengaluru JD : Acknowledge and provide first-line support for end-user IT service requests/tasks, incidents, and...
-
Customer Onboarding Intern + Hirgin now
2 weeks ago
Mumbai, Maharashtra, India razrtech Full timeCustomer Onboarding Intern + Hirgin now industry We are seeking a diligent and detail-oriented Customer Onboarding intern to help new customers transition smoothly into our products and services. As a Customer Onboarding Intern, your responsibilities include understanding customer needs, configuring our products to suit these needs, conducting product...
-
Business Development Manager + Hirgin now
1 week ago
Mumbai, Maharashtra, India PassionMojo Pvt Ltd Full timeBusiness Development Manager + Hirgin now industry Candidate Job Description Job Role: Business Development ManagerLocation: Vashi,Navi MumbaiExperience: 3-4 YearsIndustry: Digital Marketing AgencyJob Type: Full timeWorkplace: On-site Job Summary: We are seeking an experienced Business Development Manager who is passionate about digital sales tojoin our...
-
Sailpoint Identity Now 4 to 6 Years Pan India
2 weeks ago
Mumbai, Maharashtra, India Capgemini Full timeJob Description Hands on experience on SailPoint Identity Now Preferably Sailpoint IDN Certified. Review, prioritize, and address end user support requests using JIRA, SailPoint, ServiceNow, Microsoft Teams, and other systems Provide daily monitoring reports for all connectors run status and scheduled reports generation. Support technical and security...
-
Customer Service Associate
2 weeks ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Associate/Sr. Associate -(NonTechnical)Timings:Shifting ScheduleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Service Communication Skills International BPO International voice Process- Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent,...
-
Client Servicing Executive
1 week ago
Mumbai, Maharashtra, India Chrisaldo Goldiloy™ Full timeChrisaldo GoldiloyTM is looking for that one person whom clients will "love", and creatives will "love even more".Things to Know Before Applying:The role is for a candidate with a minimum experience of 1 year in an advertising agency (if you do not possess relevant experience as of now, you may apply for the Client Services Co-ordinator role as and when...
-
Client Services Manager Apply Now
1 week ago
Mumbai, Maharashtra, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full timeHansa Events (A Division of R K SWAMY) is looking to hire a Client Servicing member to join our team in MUMBAI.Role: Client Servicing - EventsExperience: 4 to 7 years in Events Industry is mandatoryLocation: MumbaiResponsibilities: Build and maintain strong relationships with clients through regular communication and meetings. Understand client objectives,...
-
Client Servicing
2 weeks ago
Mumbai, Maharashtra, India CROSSPOLES Full timeStarted with a simple intent to solve a problem. To make intellectual content shared at conferences, available to the World. This pushed us to explore the area of online streaming & communication back in 2010 which now has become a norm for any online activity.Later, incepted a technical service agency & learned our craft working over multiple problem...
-
Client Servicing Executive
1 week ago
Mumbai, Maharashtra, India Chrisaldo Goldiloy™ Full timeChrisaldo GoldiloyTM is looking for that one person whom clients will "love", and creatives will "love even more". Things to Know Before Applying: The role is for a candidate with a minimum experience of 1 year in an advertising agency (if you do not possess relevant experience as of now, you may apply for the Client Services Co-ordinator role as and when...
-
customer service representative
2 weeks ago
Navi Mumbai, Maharashtra, India Seven Consultancy Full timeJOB DETAILS HANDELING OUTBOUNDS & INBOUND CALLS FUNCTIONAL AREA INTRNATIONAL BPO, Telecaller Recruitment Companies In Mumbai,Telecaller Recruitment Companies In India,Telecaller Recruitment Companies In Maharashtra,Customer Service Representative In Airoli, Telecaller Recruitment Companies In Mumbai, Telecaller Recruitment Companies In India, telecaller...
-
Customer Support Internship + Hirgin now
2 weeks ago
Mumbai, Maharashtra, India razrtech Full timeCustomer Support Internship Hirgin nowindustryAs a 'Customer Service/Customer Support' intern, you will have the opportunity to work in a dynamic and fast-paced environment where you can develop your skills and grow professionally. We are looking for someone who is proficient in MS Excel and has excellent English-spoken skills to join our team.Job...
-
Apply Now Senior Executive Logistics
1 week ago
Mumbai, Maharashtra, India mCaffeine Full timeAbout us/Company overview:mCaffeine is India's 1st caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. We believe in Confidence over all skin & body biases. Redefining the age-old notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At...
-
Client Servicing
2 weeks ago
Mumbai, Maharashtra, India CROSSPOLES Full timeStarted with a simple intent to solve a problem. To make intellectual content shared at conferences, available to the World. This pushed us to explore the area of online streaming & communication back in 2010 which now has become a norm for any online activity. Later, incepted a technical service agency & learned our craft working over multiple problem...
-
Customer Support Internship + Hirgin now
2 weeks ago
Mumbai, Maharashtra, India razrtech Full timeCustomer Support Internship + Hirgin now industry As a 'Customer Service/Customer Support' intern, you will have the opportunity to work in a dynamic and fast-paced environment where you can develop your skills and grow professionally. We are looking for someone who is proficient in MS Excel and has excellent English-spoken skills to join our team. Job...