Sailpoint Identity Now 4 to 6 Years Pan India

1 week ago


Mumbai, Maharashtra, India Capgemini Full time
Job Description

  • Hands on experience on SailPoint Identity Now
  • Preferably Sailpoint IDN Certified.
  • Review, prioritize, and address end user support requests using JIRA, SailPoint, ServiceNow, Microsoft Teams, and other systems
  • Provide daily monitoring reports for all connectors run status and scheduled reports generation.
  • Support technical and security onboarding of new hires, coordinating requirements
  • Generate different reports based on the project requirement. Customize reports like Top Entitlements requested, Revocation Report for Role review
  • Support various types of reviews like Account access, User access, Group, and Role review
  • Create, update, and distribute End User Support documentation (JIRA, Confluence, SharePoint)
  • Must be able to communicate clearly with peers and supervisors. Excellent verbal and written communication skills with team lead and project manager to give a status update.
  • Mentoring Team members with the current knowledge set
  • Documentation on the process and technical understanding
  • Understand user support issues; occasional analysis and forecasting to assist stakeholders'
  • Primary Skills
  • Sailpoiint IdentityNow / Sailpoint IDN
  • Ticket management or CRM system (Service Now, Jira).
  • IAM
  • Secondary Skills
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