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Regional Manager

3 months ago

Mumbai City District, India dbschenker Full time

Your tasks

Full P&L responsibility for the Land branch

· Create and execute the branch business plan for the Land product.

· Provide sound leadership for the Land branch.

· Ensure branch profitability.

· Manage and develops branch personnel.

· Provide territorial know-how of major clients, industries, market potentials and competitors

· Represent first escalation point and ensures a smooth de-escalation.

· Establish and maintain relationships with key customers. Regular customer visits

· Coordinate the resolution of business issues with relevant stakeholders .

· Responsibility for the Land branch's budget and achievement of branch-specific KPI s

· Ensure Support sustainable growth of Field Sales customers in terms of Revenue GP

· Along with Corporate BD Heads, Steering and coordinating branch field sales activities (target setting, account planning, alignment regarding use of tools and CRM)

· Foster cross-selling activities within the branch and cluster

· Ensure cost efficient sales support activities supporting field sales representatives focusing on customer facing activities

· Define target customer list for and with Field Sales at least twice per year

· Lead, coach and motivate Field Sales team, manage performance, train and develop talent, build team capabilities and individual competencies

· Keep close and regular communication and alignment with Cluster Product Management

· Steer Customer Service regarding retention of existing customers

· Actively reviews and manages the performance of customers through corrective action planning against performance results, including submission of suggestions on potential exit planning with loss making customers

· Manages and grows own portfolio of existing and potential A+ and A customers. Size depends on number of employees in the team.

· Drives Field Sales team to secure the necessary size and quality of the pipeline for Land to reach budget

· Join sales visits .

· Drives for DB Schenker corporate culture within the Land branch

· Supports development of the system freight network, eg through assignment of Field Sales staff, sprints

· Responsible for all cross-dock operations (quality & safety) within branch territory, regardless if outsourced or self-operated.

· Ensure all agreed SLA's with ISP & External customers are maintained and regularly revisited.

· Hold regular operational reviews with teams and provide necessary administrative and tactical support to them.

· Ensure effective implementation of New businesses and ensure 100% compliance on agreed SOP.

Requirements

Minimum bachelor's degree in management or any related fields such as transport, logistics, supply chain etc.

· Minimum 5 years of relevant working experience in the industry and managing a P&L is preferred.

· Result orientated.

· Entrepreneurial mindset

· Strong leadership personality

· Sales competencies such as Strategic Selling Skills, Strategic Account Management Skills, Customer-centricity, Presentation and Negotiation Skills

Our offer

This leadership role oversees marketing, finance, logistics, and operations adherence to company policies. Manages workforce planning, aligning employee capabilities with overall business needs. Ensures compliance with safety and regulatory standards.