Delivery Director

1 week ago

Pune, Maharashtra, India FiúnEx Full time

About FiunEx :

FiúnEx is a highly specialized profit improvement operation consulting and Engineering service firm, which has a proven track record in flawless execution of projects in over 25 countries. We have developed a niche in the Life Sciences sector driving majority of our revenues. Through our unique engagement model and its success, we have experienced extremely tremendous growth in a short duration. We now have a presence in US, Europe, & Asia. For more details on company, visit our website at

FiunEx is looking for a Delivery Director who will be committed to supporting our rapidly growing business. The purpose of this role is to ensure that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.

You can learn more about our services here:

Responsibilities:

● Delivering a WOW experience to the customers and the team, deciding, and implementing critical business decisions to make it happen.

● Responsible for the gross margin for the business unit.

● Building, managing, and expanding client relationships (new sales);

● Devise evaluation strategies to monitor performance and determine the need for improvements.

● Analyze customer's requirement, set delivery priorities, and make schedule adjustments to meet delivery goals.

● Collaborate with the customer on day-to-day work progress, issues, concerns, escalations and be the first point of escalation.

● Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

● Responsible to oversee recruitment, hiring, training, and supervising delivery team members.

● Responsible for implementing OKR's for the business unit.

● Coach/Guide to help teams achieve their Goals/OKRs

● Ensure that team maintains high level of competence and operational excellence

● Responsible for negotiating contracts, delivery rates for new and existing customers.

● Responsible for scouting new business and negotiating contracts for allied services.

● Manage and control project financials, deliverable acceptance.

● Keep senior management informed with detailed and accurate reports or presentations.

● The Head of Delivery will be an escalation point and accountable for the service delivery of the business unit.

Skills Required:

● Understanding of agile, scrum, kanban

● Extensive background in managing and delivering complex projects throughout the project lifecycle

● Delivery Management objectives in Onshore & Offshore Model for multiple clients across the globe

● Project planning and progress monitoring, including budget control and milestone control

● Estimating, Budgeting, forecasting, and cost management for various projects

● Understanding of Account Receivable and Account Payable Processes

● Worked on tools like Jira, Smartsheet, MS Office Suite to manage the project deliveries

● Proficiency in leading both physical and virtual teams

● Experience in dealing with third party-provided services

● Ability to formulate and express ideas clearly and effectively in verbal and written presentations.

● In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery

● Experience in providing accurate and regular reports to the management on the performance of the service delivery.

● Having a Startup mindset and experience of working in a Startup culture

● Experience of working with Small, Medium, and Large Corporate customers and related project management frameworks and techniques

●Experience of scaling technical teams up and down as per business need

● Experience of process management or ownership is preferred.

● Experience managing multiple projects simultaneously, facilitating status meetings, and presenting to large groups.

● Should be flexible to work in EST/ PST time zone with flexibility to cater to other time zones on a need basis

Qualifications:

● Minimum of 10 years of experience in owning and running Enterprise Delivery Organization.

● Minimum of 8 years of Project or Program Management experience.

● Should be a BE / BSc (Engg) / BTech from any Tier 1 Institution.

● Advanced data analytical skills

● Excellent English communication skills

  • Delivery Director

    1 week ago

    Pune, Maharashtra, India Incedo Inc. Full time

    Job DescriptionAs a Director of IT, you will be accountable for ensuring the quality, security, and efficiency of customer's internal networks, cloud networking and hosting, identity and access management, cloud-based system and software administration, IT support, device management, and security architecture.Responsibilities/Skillsand execute a strategic...

  • Delivery Director

    1 week ago

    Pune, Maharashtra, India Incedo Inc. Full time

    Job DescriptionAs a Director of IT, you will be accountable for ensuring the quality, security, and efficiency of customer's internal networks, cloud networking and hosting, identity and access management, cloud-based system and software administration, IT support, device management, and security architecture.Responsibilities/Skillsand execute a strategic...

  • Delivery Director

    1 week ago

    Pune, Maharashtra, India FiúnEx Full time

    About FiunEx: FiúnEx is a highly specialized profit improvement operation consulting and Engineering service firm, which has a proven track record in flawless execution of projects in over 25 countries. We have developed a niche in the Life Sciences sector driving majority of our revenues. Through our unique engagement model and its success, we have...

  • Delivery Director

    1 week ago

    Pune, Maharashtra, India FiúnEx Full time

    About FiunEx :FiúnEx is a highly specialized profit improvement operation consulting and Engineering service firm, which has a proven track record in flawless execution of projects in over 25 countries. We have developed a niche in the Life Sciences sector driving majority of our revenues. Through our unique engagement model and its success, we have...

  • Delivery Director

    1 week ago

    Pune, Maharashtra, India FiúnEx Full time

    About Fiun Ex :Fiún Ex is a highly specialized profit improvement operation consulting and Engineering service firm, which has a proven track record in flawless execution of projects in over 25 countries.We have developed a niche in the Life Sciences sector driving majority of our revenues.Through our unique engagement model and its success, we have...

  • Diversity - Delivery Director

    1 week ago

    Pune, Maharashtra, India Birlasoft Full time

    Job Title: Diversity Delivery Director- Energy and UtilitiesCompany: BirlasoftLocation: Pune/ MumbaiOverview: We are looking for a proactive and experienced Energy and Utility Delivery Lead to join the dynamic team of Birlasoft. In this role, you will play a crucial part in driving business growth by providing delivery-focused solutions for the Energy and...

  • Delivery Partner

    1 week ago

    Pune, Maharashtra, India Capgemini Full time

    Delivery Partner:Responsibilities:Capgemini is seeking a Director level executive to Delivery PartnerResponsibilities Include Solid delivery track record of executing digital projects in agile methodology Should have interacted with CIO / CIO1 level clients (exposure to captives preferred)Key Skills/Qualifications: 15+ years of Total IT experience with 8+...

  • Associate Program Director

    1 week ago

    Pune, Maharashtra, India BirlaSoft Full time

    .Skill: Successfactor Project Manager/Project Director EXP-15+ Minimum 7+ yrs exp as project manager/program Manager. Must have experience is Global customer delivery. Implementation HR Stakeholder Management Cost Management Risk Management SAP SuccessFactors HCM

  • Engineering Director

    1 month ago

    Pune, Maharashtra, India Cognizant Full time

    Engineering Directors (AD), Portfolio Engineering Director (D), Engineering Delivery Partner (SD) orQualification:Technical degree & Masters in technical or business degree or equivResponsibility:Engagement Shaping *Ensure desired outcomes for the engagement are clearly defined and well understood by all parties. *Ensure outcomes are SMART (specific,...

  • Director of Product Management

    1 week ago

    Pune, Maharashtra, India Mastercard Full time

    Job Title: Director, Product Management – (Data Strategy and Analytics)Introduction:The Mastercard Commercial Card Platform, Smart Data, enables issuers and end corporate clients to manage their commercial card programs. It is the single-entry point to features and functions such as virtual payments, data integrations, account management, transaction...

  • Director - Academics

    1 week ago

    Pune, Maharashtra, India MIT WPU Full time

    Job Title:Director AcademicsArea:AcademicsLocation:PuneReporting to:Dean AcademicsJob Purpose:The successful candidate will play a pivotal role in shaping the academic direction of the university, ensuring the delivery of high-quality education, and fostering a culture of continuous improvement. The role is responsible for reviewing of curriculum to ensure...

  • Director Service Delivery, Network

    1 week ago

    Pune, Maharashtra, India Ensono Full time

    About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application...

  • Director - Engineering

    1 week ago

    Pune, Maharashtra, India Zycus Full time

    Director - EngineeringWe are seeking a Director of Engineering to lead one of our key product engineering teams. This role will report directly to the VP of Engineering and will be responsible for successfully executing the company's business mission through the development of cutting-edge software products and solutions.As the owner of the product, you will...

  • Associate Director

    1 week ago

    Pune, Maharashtra, India Centre for Learning Resources (CLR) Full time

    About Centre for Learning Resources (CLR)Centre for Learning Resources (CLR) is an Indian NGO founded in 1984 and based in Pune, legally registered as the Society For Education Improvement & Innovation (SEII). The CLR believes that all children and youth in our rural and urban communities, however disadvantaged, have a right to overall development and good...

  • Director, Cyber Security

    1 week ago

    Pune, Maharashtra, India Fiserv Full time

    Skills: SailPoint, IAM, LDAPLocation:Pune/ BengaluruWhat does a successful SailPoint Director do at Fiserv?In this role candidate will be highly experienced with architecture and solution design for applications, platforms, Infrastructure and systems enterprise wide on global scale. Proven solid experience as managing end to end technical delivery including...

  • Director, Cyber Security

    1 week ago

    Pune, Maharashtra, India Fiserv Full time

    Skills: SailPoint, IAM, LDAP.Location: Pune/ BengaluruWhat does a successful SailPoint Director do at Fiserv?In this role candidate will be highly experienced with architecture and solution design for applications, platforms, Infrastructure and systems enterprise wide on global scale. Proven solid experience as managing end to end technical delivery...

  • Director, Cyber Security

    1 week ago

    Pune, Maharashtra, India Fiserv Full time

    Skills: SailPoint, IAM, LDAPLocation:Pune/ BengaluruWhat does a successful SailPoint Director do at Fiserv?In this role candidate will be highly experienced with architecture and solution design for applications, platforms, Infrastructure and systems enterprise wide on global scale. Proven solid experience as managing end to end technical delivery including...

  • SAAS Product Director

    1 week ago

    Pune, Maharashtra, India Kadambi Consulting Full time

    SAAS Product Director/ManagerLocation - Pune Or Open to relocation to PuneWork - Hybrid - 3 days a week to officeRESPONSIBILITIES The roles responsibility is to increase the company's success within our existing product lines. The spectrum of tasks would range from innovative product innovations to optimizing the efficiency of existing products. In addition...

  • Director, Cyber Security

    1 week ago

    Pune, Maharashtra, India Fiserv Full time

    Skills: SailPoint, IAM, LDAP. Location: Pune/ Bengaluru What does a successful SailPoint Director do at Fiserv? In this role candidate will be highly experienced with architecture and solution design for applications, platforms, Infrastructure and systems enterprise wide on global scale. Proven solid experience as managing end to end technical delivery...

  • Director - Academics

    1 week ago

    Pune, Maharashtra, India MIT WPU Full time

    Job Title: Director Academics Area: Academics Location: Pune Reporting to: Dean Academics Job Purpose: The successful candidate will play a pivotal role in shaping the academic direction of the university, ensuring the delivery of high-quality education, and fostering a culture of continuous improvement. The role is responsible for reviewing of curriculum...