Sales & Service Executive

1 week ago


Coimbatore, Tamil Nadu, India Sai Techno Solutions Full time

Responsibilities
- speak to customers, either face to face or over the phone
- ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
- carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
- identify and develop new business through networking and follow-up courtesy calls
- prepare and deliver presentations and demonstrations of software to customers
- market and promote a portfolio of products by writing and designing sales literature and attending industry events
- maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. keyboard and mouse)
- develop effective sales plans using sales methodology
- provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
- advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
- meet sales targets set by managers and contribute to team targets
- network with existing customers in order to maintain links and promote additional products and upgrades
- handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate
- respond to tender documents, proposals, reports and supporting literature
- manage workload in order to organise and prioritise daily and weekly goals
- contribute to team or progress meetings to update and inform colleagues

Skills
- a good level of technical understanding, with enthusiasm for new technology and its commercial uses - though having technical skills before you start isn't essential
- self-motivation and a competitive, results-driven attitude
- passion, dedication and focus
- stamina, resilience and the ability to work well under pressure
- confident presentation skills and a professional telephone manner
- time-management skills and the ability to prioritise your workload
- ability to pay attention to detail
- articulate, persuasive and influential verbal communication skills
- a strong team spirit
- business awareness
- an up-to-date working knowledge of the industry
- a full, clean driving licence - may be needed if the job includes travel to clients' premises

Experience:

Minimum 2 years

Incentives will be provided in addition

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Coimbatore,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

  • IT Sales: 2 years (required)
- total work: 3 years (required)

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