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Company Store Manager
3 months ago
Position title
Company Store Manager
Reports to
Regional Business Manager
Job grade
Assistant Manager
Location
Lucknow
Job Purpose
The Company Store Manager will plan and implement strategies to achieve budgeted volumes in the Motorcycle Business which includes Motorcycle's bookings target (Company Store), Market share (booking no. based) and Penetration of MIY sales. The incumbent will ensure that budgeted volumes/Revenues are achieved in GMA Revenue, Apparel Revenue. He/ she will strive to improve operational efficiency of the business by identifying areas of process improvements.
Key Responsibilities
- Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
- Responsible for achieving consistent sales of the store
- Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability
- Offer Company Store sales manpower training as required
- Ensure that infrastructure is as per latest Corporate Identity Process norms and are compliant to all Royal Enfield norms / Policies
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
- Ensure appropriate MIS reporting
- Rides & Customer meets to be organized as per target
- Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region
- Plan and implement sales promotional activities capturing optimum market shares
- Showcase consistent Customer satisfaction index & Sales Satisfaction index
- Maintaining relationship with business partners – Banks & Financial institutions
- Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle inventory accordingly
Education
Bachelor of Engineering / Technology (Mechanical) / Business or Masters of Business Administration in a relevant field (Sales/Marketing/Finance)
Experience
4+ years of relevant experience in a similar role in sales or business development capacity