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CRM Consultant

3 months ago


Bengaluru, Karnataka, India SAP Full time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

What you'll do

As CoE Engineer for SAP CRM, you will analyze SAP CRM solutions of our global customers and present the results of your findings and recommendations to IT managers and executives. You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations.

You should be keen to learn and grasp new technologies like S/4HANA, Cloud Platform etc and to deliver high quality services to our customers in India and abroad.

You must be a techno-functional consultant well versed in technical areas like PDI, ABAP, ODATA and In functional areas like C4C Sales and/or C4C Services.

You must be a techno-functional consultant well versed in technical areas like ABAP, CDS, ODATA, Webservices, BAPI, Middleware, WebUI and in functional areas like CRM Services.

You should also have good understanding in SAP CRM-ERP and/or S4HANA component interfaces. It would be beneficial to have experience in CVI conversions.

You must be a good team player and to deliver our services globally to customers, travel of course, is part of the daily business

What You'll Bring :

- You have 10-15 years' experience in the areas of SAP CRM Sales and/or Services

- You have gone through 2 E2E implementation cycles

- You should have programming skills on ABAP, CDS, ODATA, WEBUI

- You've a very good bachelor's degree in Engineering / Technology

- You're willing to travel worldwide

- You've strong analytical and logical skills

- Ability to work independently and take ownership of assigned tasks

- Very good English skills are a must

- Experience of working on S/4 HANA Customer Management or S/4 HANA Services

implementation experience will be an added advantage.

Meet Your Team

The Center of Expertise (CoE) within SAP IDG provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Embedded and Enterprise Support customers.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.