Change Management Manager 4 To 6 Year Mumbai Pune Bangalore

2 weeks ago


Pune, Maharashtra, India Capgemini Full time
Job Description
  • Leading the change management activities within a structured process framework
  • Designing the strategic approach to managing change and support operations that fall within the domain of change management
  • Evaluating the change impact and organizational readiness to limit potential risk
  • Supporting training and communication as part of change management
  • Activities may include designing or delivering specialized training resources to appropriate userbase
  • Evaluating the risk of change and providing actionable guidelines on reducing the impact
  • Evaluating resistance in adopting the change at the user process and technology level
  • Managing the change portfolio which allows the organization to prepare for and successfully adopt the change
  • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
  • Conduct post implementation reviews to assess the decisions and performance related to the change request Supporting the change manager in decisions for major changes
  • Evaluating Requests for Change RFCs the available resources impact of change and organizational readiness
  • Validating that appropriate tests and evaluation are performed before high risk changes are approved
  • Documenting relevant processes and activities
  • Supporting the design of change implementation scheduling
Primary Skills
  • Change Manager
  • Change Management
  • ITIL Certified
Secondary Skills
  • Reviewing a change implementation process Supporting the design and approving new change process models Using the diverse knowledge base skills and expertise of each CAB member to provide a unique perspective before a decision is finalized
  • Assessing the relative importance of the emergency change request
  • Supporting the change manager during impact and risk assessment
  • Reviewing the change request risk analysis and impact evaluation before the decision is finalized
  • Approving or rejecting an emergency change
  • Evaluating the efficacy of the emergency change implementation process
  • Devising the process in support with the change manager and CAB Communicating the guidelines to appropriate stakeholders
  • Facilitating cross departmental collaboration necessary for change management
  • Evaluating and improving the change management process Reporting on the performance of the process to CAB and change manager Initiating process improvements


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