Jobs For CRM Executive-Reputed Real Estate Industry-Bangalore, Bengaluru, Karnataka, India-3 Lakhs-Vandana
1 week ago
1. Managing customer relationship portfolio of the company & contribute in increasing the awareness of Customer Relationship Activities with customers
- To attract, retain and improve customer service
- Taking care of Projections, Allotment Letters, Regisrty, Cancellation Letters etc
- Review customer- complaint and suggestions and conduct regular meeting with staff to know there response
- Managing and handling escalations
- Plan, develop and Implement systems, policies and procedures fo controlling customer service strategies/ service standards for superior service
- Delivery aimed at enhancing the image of the company and overall financial performance
- Establishing strong credibility between the organization and all leading financial institutions of the region
- Review and Approval of Agreement for Sale
- To ensure proper follow up for pending documents
- Handle walk in customer queries
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