![Cinepolis India Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Hiring-patron Delight Officer-cinepolis
2 weeks ago
JOB DESCRIPTION
Job Title:
PATRON DELIGHT OFFICER
GENERAL PURPOSE OF THE POSITION
The purpose of this post is to handle a team of front liners. Accountable for issuing floats & handle
cash, Interaction with the IT team for POS machines backup.
JOB FUNCTIONS
1 Responsible for leading a team of employees.
2 Accountable for issuing floats & handling cash in starting & end of his shift respectively
Should be intellectual enough to inspire his team & for giving them a backup support for doing
3 suggestive selling to increase the revenue of the Cinema.
4 Responsible for interacting with the technical team to have the proper machine backup in Canteen area.
Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area
5
& for proper server functioning.
6 Responsible that his team should be well groomed.
Interacts with customer basic grievance and in case of situation out of the control inform the same to
7 immediate supervisor.
8 Responsible for pilferage during the shift.
9 Responsible for area been designated to be maintained with proper hygiene and sanitization process.
10 Responsible for any equipment damage during his operation hours due to miss handling by his team.
Responsible to make sure all safety related guidelines are been followed and monitored in regular
11 interval.
JOB DIMENSIONS
BUDGET ID. (mark tick if applicable)
1 There ́s no interaction with any issues relating to budget.
2 Provides or arranges information to be used in budgeting.
3 Analyses and interprets numbers and budget analysis can be done against the
Specific requirements for commercial budgets, production or expenditure. May
4 be responsible for making the numbers.
5 Respond directly budgeted figures and possible deviations from the real ones.
6 Ultimately approves the budgets of the company.
HR COMPENSATION
LEVEL OF INTERACTION
INTERNAL FUNCTION
1 Unit Head Daily reporting of day to day operations.
2 Assistant Manager BO revenue; Training of Cinepolite associates
3 HR Coordinators Staffing related
4 Cinepolite Associate Team Involvement and daily reporting of associates
5 Cinepolite Associates
LEVEL OF COMMUNICATION
LEVEL ID. (mark tick if applicable)
1 Basic Communication
2 Efficient information exchange and clear.
3 Collaborative problem-solving.
4 Negotiation and influencing others.
JOB DESCRIPTION
Job Title:
PATRON DELIGHT OFFICER
JOB PROFILE
CONCEPT MANDATORY DESIRE
AGE 21-22 Years 22-25 Years
EDUCATION Must be a graduate. Diploma holder in Hotel Management/IHM.
SPECIALITY Hotels and Restaurant Background, Hotels and Restaurant Background,
LANGUAGE TO USE English & Local language English & Local language
LOCATION Cinema Cinema
2-4 yrs. from 2- 4 years of experience and minimum 1
EXPERIENCE Hotel/Restaurants/Service year of experience in Entertainment or
Industry in Operations. Hospitality Industry.
YEARS OF
2-3 Years 4 Years
EXPERIENCE
KNOWLEDGE AND ABILITIES
TÉCNICAL SOFT
Interacting with the technical team
1 Skills of establishing long terms relationships to have the proper machine backup
2 Knowledge of P&L account Multitasking
3 Cost control Team management
4 Revenue enhancement Obsession for detail
5 Training & Development Communication skills
6 Common sense
7 Team player
Salary:
Up to ₹18,000.00 per month
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Speak with the employer
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