Gsa- F&b Service

1 week ago

Delhi, Delhi, India AccorHotel Full time
Company Description

Brand Overview:

Since 1974, ibis has been a trailblazing brand, open and welcoming to all.

ibis hotels are beloved by travelers and locals for their contemporary style, vibrant social hubs, rooms that feel like home, lively bars, satisfying dining options, and easy mobile check-in experience.

The brand is known for its passion for live music, offering guests playlists curated for every mood and access to exclusive gigs with up-and-coming musicians.

No matter where in the world a guest may travel, ibis always feels like the right place to be.

With over 2,500 hotels in 70+ countries, ibis family is recognized across the globe as the leading brand in economy hospitality.

ibis is part of Accor, a world leading hospitality group counting over 5,500+ properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless - a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.


India Story:

In India we have 22 hotels in 14 cities

  • New Delhi, Gurgaon, Jaipur, 3 in Mumbai, Thane, 3 in Chennai, 4 in Bangalore, 2 in Pune, Kochi, Coimbatore, Kolkata, Nashik, Hyderabad and ibis styles in Goa.

ibis New Delhi Aerocity:


ibis Delhi Aerocity is the flagship of ibis in India contributing with 445 rooms to the largest inventory of Accor in Aerocity area and is the third largest ibis hotel in the world.

It is located next to India's busiest international Airport with the Airport express metro at walking distance. We match our vibes with our guests to create inclusive and uplifting experiences. So we welcome you to the Vibe Headquarters.

We at ibis India are

Open
Always friendly, inclusive, and approachable

Young
Young at heart is the key. After all, age is just a number

Flexible
Going out of our way to accommodate and delight

Energetic
Enthusiasm for always learning and evolving

Job Description:

Primary Responsibilities

Outlet Operation

  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
  • Greet all patrons warmly upon arrival at the door and escort them to the table
  • Ensure that all food & beverage are served according to service standard
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
  • Try to remember individual patron's names and their preferences to extend a personalized service
  • Upsell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
  • Thank all patrons for patronizing the outlet upon their departure
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
  • Report any complaints, incidents or other irregularities to management
  • Assist other Food & Beverage outlets with their operations during peak times or when required

Qualifications:

Knowledge and Experience

  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage

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