Senior Business Support Associate(Vendor Customer Master Data Management)GSS,Fixed Term G7,New Delhi

1 week ago

Delhi, Delhi, India World Food Programme Full time

WFP encourages female candidates and people with disabilities to applyWFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis.

We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

VACANCY DETAILSJob Title:

Senior Business Support Associate (Vendor Customer Master Data Management )Grade:

G7Type of Contract:

Fixed TermDuration:
1 Year (Renewable)Reporting To:

National Finance Officer - Head of Unit (VCMM)Duty Station:

New DelhiDate of Publication:
04-June 2024Deadline of Application:

18 June 2024TERMS AND CONDITIONSThis vacancy is open to Indian National onlyThis vacancy is open to internal and external candidates.

As per WFP's Recruitment & Selection Policy, the definition of ''internal'' is only applicable to WFP staff members holding a permanent, continuing or FT AppointmentOnly candidates under serious consideration will be contactedA Written test will be used for Screening CandidatesOnly recommended candidates will be retained on roaster for a period of two years and may be considered for similar positions from roaster.

The salary for this position is non-taxable (subject to medical and pension deduction). The incumbent will be entitled to benefits related medical, pension, leave as per WFP policy.
KEY ACCOUNTABILITIES (Not all inclusive)Provide dedicated executive assistant support.

Coordinate and provide a full range of support services including follow-up actions, resolution of issues and unforeseen situations, for the effective functioning of business operations.

Coordinate and supervise work of other support staff, and support their learning and development, to ensure staff possess up-to-date knowledge of systems and procedures required to perform their duties.

Regularly monitor, oversee, and adapt existing procedures and collaborate with a wide range of stakeholders across the organisation to identify, assess and meet evolving business needs.

Manage office communications and act as an escalation point for complex business queries, to ensure priorities and urgent matters are identified and addressed, and that consistent and quality services are delivered to clients.

Prepare and/or consolidate comprehensive reports, , correspondence, briefing notes, etc. and conduct research in the area of work.
Prepare guidance documentation to assist staff in submitting bank details correctly, minimizing payment rejection.

Manage and monitor a variety of complex correspondence and documentation to ensure appropriate prioritisation, routing, and that established deadlines are met; review documents and materials prepared by other staff for quality assurance and meeting established deadlines.

Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.

Coordinate and oversee the maintenance of records and databases, to ensure information is well organised and readily available for staff.

Collaborate with a wide range of individuals to understand business needs and respond efficiently. Monitor HR management systems to ensure accuracy of HR data and compliance with the established deadlines.

Oversee the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

Release Changes in WINGS after verification of the input data with the details received, ensure that accurate information is posted to prevent fraud and misappropriation.

Ensure to respond to inquiries and requests within 12 hours to provide efficient support.
Conduct a comprehensive annual review of staff records and their associated bank details and undertake the responsibility of routinely cleaning staff bank details through an annual review exercise, take necessary actions on discrepancies and findings identified during the annual business continuity and follow standard emergency preparedness practices to support WFP to quickly respond on VCMM Creation and Vetting ProcessEDUCATION, EXPERIENCE, KNOWLEDGE,

AND SKILLS
:

Education:

Completion of secondary school education. A post-secondary certificate in the related functional area. First University degree in Finance, Business Administration, Accounting, or related fields is desirable.

Experience:


Seven or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills

  • In-depth knowledge of common business principles and processes, practical business support methods, procedures and systems used in area of work, gained through specialised training and work experience.
  • Excellent communication skills to collaborate with a wide range of individuals in order to provide comprehensive support service provision.
  • Ability to analyse and interpret financial data and monitor budgets.
  • Ability to carry out complex data analysis to identify process improvements.
  • Experience in supervising, supporting, and/or training others, as well as coordinating resources and organising own work.
  • Ability to assert opinions and persuade others by developing logical and well-reasoned arguments.
  • A high sense of confidentiality.
Language

:

Fluency in both oral and written communication in English and HindiHow To ApplyWFP will not request payment at any stage of the recruitment process including at the offer stage.

Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP Common Standards of behaviourThis is Leading Through Others – Level 1 role and following behaviours are expected:


Leads by Example with IntegrityDrives Results and Delivers on CommitmentsFosters Inclusive and Collaborative TeamworkApplies Strategic ThinkingBuilds & Maintain Sustainable PartnershipsABOUT WFPThe United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.

The mission of WFP is to help the world

achieve Zero Hunger

in our lifetimes.

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.

All selected candidates will be expected to adhere to WFP's standards of conduct and will therefore undergo rigorous background verification internally or through third parties.

Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.

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