IT Deputy Manager

2 weeks ago


Bengaluru, Karnataka, India Careerfit Full time

Welcome to our team
Responsibilities:

  • Support the IT manager in supervising the daily operations of the IT department, covering infrastructure management, system administration, network security, and user assistance.
  • Work with IT teammates to design and execute IT policies, procedures, and optimal practices to ensure reliable, secure, and efficient IT systems and services.
  • Lead and guide a group of IT experts, which includes system administrators, network engineers, helpdesk technicians, and support personnel, to accomplish departmental aims.
  • Organize IT projects and ventures, such as system enhancements, software installations, network expansions, and infrastructure improvements, to fulfill business demands and timeframes.
  • Evaluate and propose new technologies, tools, and resolutions to enhance IT infrastructure, streamline operations, and boost user productivity and contentment.
  • Review IT performance, service levels, and security status, and take actions to handle problems, mitigate risks, and comply with regulations and standards.
  • Cooperate with other departments and stakeholders to recognize their IT needs and demands, and give advice and aid in incorporating technology solutions to fulfill their aims.
  • Keep abreast of emerging technologies, patterns, and top practices in IT management, and participate in professional development actions to enrich knowledge and abilities.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; Master's degree is a plus.
  • Good technical background and proficiency in IT infrastructure, systems administration, network security, and cloud technologies.
  • Outstanding leadership, communication, and relational skills, with the talent to energize and motivate a team, construct solid bonds with stakeholders, and convey efficiently with both tech and nontech audiences.
  • Demonstrated capacity to organize tasks, manage multiple projects simultaneously, and achieve outcomes in a fast-paced setting.
  • Understanding of IT governance structures, industry standards, and regulatory demands concerning IT security, confidentiality, and conformity.
  • Background in IT project management methodologies, tools, and strategies, with a history of successfully bringing IT projects to completion on schedule and within budget.

Skills:

  • Leadership: Solid leadership and team management abilities to inspire and direct a team, promote teamwork, and generate results.
  • Communication: Exceptional oral and written communication skills to explain intricate tech concepts to non-tech stakeholders and facilitate efficient communication within the IT squad.
  • Technical Expertise: Substantial technical know-how and proficiency in IT infrastructure, systems administration, network security, and cloud technologies.
  • Project Management: Competency in project management methodologies, tools, and tactics to design, execute, and oversee IT projects efficiently.
  • Problem Solving: Strong analytical and issue-solving skills to diagnose and resolve IT problems, recognize root causes, and apply corrective measures.
  • Collaboration: Capacity to work closely with multifunctional squads, stakeholders, and providers to achieve communal objectives and goals.

Preferred:

  • Accreditation in IT management or associated fields (for example, ITIL, PMP, CISSP, CCNA).
  • Experience with IT budgeting, procurement, and vendor coordination.
  • Knowledge of cutting-edge technologies like artificial intelligence, machine learning, and cybersecurity.

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