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Tcs Hiring for IT Is service Desk hyderabad
2 weeks ago
Please find below JD:
Required Technical Skill Set:
Strong Knowledge on Troubleshooting OS Issues
Must-Have
- Atleast 4-5 years of experience in Desktop EUC environment using leading methodologies (Windows 7 & 10 platforms) & processes with some network and firewall knowledge preferred.
- Provide IT Support to existing infra, implement new systems, maintain and resolve and analyze issues and provide mitigation or preventive solutions.
- Provide technical support to end users on various technical issues and problems relating to hardware and software
- Install hardware equipment, software and maintenance agreements
- Perform acceptance testing of installed/upgraded equipment
- Oversee integration, compatibility and continuing operations of systems to ensure mínimal disruption
- Prepare, propose, implement and track projects, policies, procedures and standards relating to Technology Management, IT security and infrastructure as a whole.
Qualifications :
BACHELOR OF ARTS
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