Tcs Hiring for IT Is service Desk hyderabad

2 weeks ago


Hyderabad, Telangana, India Tata Consultancy Services Full time

Please find below JD:

Required Technical Skill Set:
Strong Knowledge on Troubleshooting OS Issues

Must-Have

  • Atleast 4-5 years of experience in Desktop EUC environment using leading methodologies (Windows 7 & 10 platforms) & processes with some network and firewall knowledge preferred.
  • Provide IT Support to existing infra, implement new systems, maintain and resolve and analyze issues and provide mitigation or preventive solutions.
  • Provide technical support to end users on various technical issues and problems relating to hardware and software
  • Install hardware equipment, software and maintenance agreements
  • Perform acceptance testing of installed/upgraded equipment
  • Oversee integration, compatibility and continuing operations of systems to ensure mínimal disruption
  • Prepare, propose, implement and track projects, policies, procedures and standards relating to Technology Management, IT security and infrastructure as a whole.

Qualifications :

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