Business System Analyst

1 week ago

Bengaluru, Karnataka, India Zones Full time
Position at Zones LLC.

About Zones Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.

Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Business Systems Analyst – Supply Chain

The Business System Analyst-SCM will be a key member of the team at Zones.

We are looking for individuals who want to grow professionally and make an impact on the business transformation of a $2 billion USD company.

The Business Systems Analyst- SCM is responsible for supporting all of the system and process needs of specific user groups within Zones, such as Sales, Ecommerce, Procurement, Logistics, etc.

The position focuses on developing a complete understanding of the end-users' business needs and designing system solutions to effectively support those business processes.

The BSA serves as the primary liaison between the business users and the development teams.

Who You Are:


You possess intellectual curiosity, out of box thinking, strong problem-solving skills, excellent communication skills, and the ability to work/influence across multiple stakeholder groups.


You Possess:


Deliver solutions that improve business functions for ZonesProvide product ownership for application development/enhancements/fixes requested by an assigned business areaDevelop business requirements and functional specificationsBuild / Contribute to the construction and delivery of IT roadmaps for the assigned business/functional areaCreate and maintain constructive, positive partnerships between Information Technology and assigned business/functional areasFully understand the business processes of users in the areas of responsibilityProvide application and Subject Matter Expert (SME) supportMust have worked closely with warehouse teams for IT solution delivery and understand routine work / transactions / pain areas of warehousing / Logistics.

Knowledge and implementation experience of D365 FnO AWMS (Advance warehouse management solution) is preferred.

Must have worked in D365 FnO module in following modules like onInventory managementMaster planningProcurement and sourcingProduct information managementProduction ControlWarehouse management/Advanced warehousingTransportation Management knowledge is desirable not essentialManage and resolve support issues and escalations as assignedEnsure root causes are identified and appropriately communicated and documentedExperience with Microsoft Dynamics 365 Finance and Operations (F&O) preferredYou Will Be Responsible For:


Create and maintain constructive, positive partnerships between Information Technology and assigned business/functional areas like Attend team meetings, Assist with Training on new projects or applications and.

Fully understand the business processes of users in the areas of responsibility like Set up reviews with key business leaders and Shadow business users to fully understand process and functionalityDevelop business requirements and functional specifications by Aligning with business to understand requirements and Work with development team to build actionable requirementsProvide product ownership for application development/enhancements/fixes requested by an assigned business area by Documenting application functionalities and provide consultative overview and guidanceManage and resolve support issues and escalations as assigned by Partnering with Application Support and Monitor App Support queueWork with business groups as production issues are escalated7+ years relevant experience required in business systems analysis, systems functional analysis, and business case developmentStrong analytical and problem-solving skillsExcellent oral and written communication skillsAbility to manage multiple projects, users, systems, and deadlinesTeam playerProactive problem solverExperience with Tier-1 ERP Procurement, Sourcing, Inventory and Warehousing module requiredBackground in D365 F&O / Microsoft Dynamics AX supply chain and master planning preferredEDUCATION/CERTIFICATION:


Bachelor's degree in computer science, supply chain management, or other relevant degreeAt Zones we're more than just a company, we're a collection of people like you We're driven, hard-working and love to celebrate our wins as a team.

We're growing fast which means unlimited opportunities to do great work, get recognized, and take your career to the next level


Zones offers a comprehensive Benefits packageWhile we're committed to providing top-tier solutions, we're just as committed to supporting our own teams.

We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value, they bring into our business.

Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life and much more.

At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you

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