Quality Manager

1 week ago

Mumbai, Maharashtra, India Burns & McDonnell Full time

Burns & McDonnell India is looking for an experienced individual with background in total qualitymanagement and who is interested in growing their careers in an ISO-9001:2015 certified organizationwhich is listed as one of the "Great Places to Work" in India.

The "Global Facilities" (GFS) business unithandles engineering of industrial and commercial facilities in the North America region which includesfood & beverage factories, consumer product factories, aerospace facilities, life sciences facilities, hyperscale datacenters, commercial facilities, healthcare facilities and utility plants.

The Mumbai office has afull complement of professionals with expertise in architecture, civil, electrical, control & automation,fire protection, mechanical, structural engineering, and project management.

This position is responsible for quality control, quality assurance and implementing processes to drivecontinuous improvement in all the activities we do within the global practice The successful candidatewill report to the business unit manager and will assist in maintaining the current quality system andenhancing it further to establish a robust total quality management system which is also aligned withquality systems in our US offices.


Responsibilities:

Major responsibilities will include:

Quality Control:o Understand the quality management processes adopted in the GP and monitor its consistentimplementation on the floor across all project engagements.

This includes but not limited toimplementation of project OneNote, project data folder population, PQP, use of standardestimation sheets, use of project change logs, Q3 and Q4 process implementation,documenting of meeting notes and importantly timely completion of these process duringthe course of the project execution.o Conduct requisite number of quality control process audits to assess maturity of the processimplementation on the floor.

Identify gaps in process implementation and perform a root cause analysis of thesame to recommend updates for effective implementation.o Measure and assess the effectiveness of the quality control processes in driving continuousquality improvements and report the same to the GP management.


Quality Assurance:
o Quality assurance in the GP is accomplished by embracing the Q3 (Self-Check) and Q4(independent check) process.

The quality manager should monitor the consistency of Q3and Q4 review process implementation on projects, tasks and report any gaps to the GP management.


Total Quality Management:


o Establish and enforce quality control protocols and procedures to encourage consistentquality improvement across all functions.o Conduct assessment of quality comments received on Q4 reviews done internally as well asdone by client to identify the root cause for the comment.o Once root cause is identified, suggest a corrective action related to training or proceduralchanges needed to implement TQM on the floor and present it to the project teamo Collect the data of quality comment assessments and the subsequent findings and presentthese to the GP management on quarterly basis indicating the corrective actionsimplemented on floor by coordinating with department managers /section managers.o Review quality logs and highlight recurring quality issues to the GP management.


Compliance, Audits, and Reporting Adherence:


o Oversee rigorous compliance to quality protocols and processes with all stakeholders withinthe GP.o Conduct internal process audits regularly and publish the findings by providing actionablefeedback to help drive higher quality process compliance and ensure preparedness for ISO9001 periodic surveillance/recertification audits.o Prepare and manage the quality calendar and internal audit plans for projects.o Compile monthly, quarterly, and annual quality reports, quality logs, and compliancedocumentation as deemed appropriate based on the need of the GP.


Quality Process Enhancements & Alignment:


o Review the quality management system and identify process enhancements based onreview/audit findings to improve the overall quality of products and services.o Collaborate with department managers and section managers to finalize the processimprovements for implementation on the floor.o Coordinate with the US GP quality manager to align the quality management systembetween the offices.

This will include but not limited to Aligning with the corporate QMS and GP specific quality systems Setting priorities to get feedback on BMI delivered products and services.

Collaborate on leveraging the US experience.

Training:


o Conduct quality awareness training within the GP which includes refresher courses forexisting employees as well as introductory courses for newly onboarded employees.o Conduct intermittent sessions to create awareness of the processes implemented to drivequality behaviors and how it helps to improve quality on floor.o Train staff on any new changes made to the quality process in a timely manner so thateveryone is up to speed about these changes.o Encourage Department teams to build organizational knowledge by utilization of KnowledgeCapture Tool (KCT)QualificationsBachelor's (or Master's) degree in any Engineering discipline from a recognized university.

10 years of total experience in engineering or consulting organization with a minimum of 7

years of dedicated focus on quality management functions.
Certifications/Diplomas from reputable institutes relevant to quality management functions asapplied to engineering consultancy will be given preference.
Experience in setting up a quality department or in-depth exposure to project execution.

Strong project management skills.

Collaborative work style and robust interpersonal skills for effective stakeholder management.

Self-driven and passionate about quality management in engineering projects.

Strong written and verbal communication skills are required.

Well organized and having good data management skills.

Good people management skills. Extrovert personality will be a plus.

Preferred Criteria:
o Passion for quality managemento Proven experience of total quality management which includes but not limited to qualityassurance, training,Job

ManagementPrimary Location

India-Maharashtra-MumbaiSchedule:

Full-timeTravel:

NoReq ID:
241004Job Hire Type

Experienced Not Applicable #BMI N/A

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