Application Support Analyst
1 week ago
ABOUT US
We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at
About the job
We are looking for a highly capable application specialist to support, manage and monitor our cloud based software applications. Candidate should ensure to be proactive and responsive to application Incidents. You will support business users by troubleshooting issues, changing configuration, monitoring performance and explaining new features for Solavs.
Responsibilities
Provide L2 and L3 level support for production management services including end-user support, systems monitoring, incident and problem management. Performance Optimization. Monitor system performance metrics and conduct performance tuning to optimize resource utilization and improve application performance. Identify opportunities for cost optimization and implement strategies to reduce cloud spending without sacrificing performance or reliability. Monitoring and Alerting. Configure monitoring and alerting systems to track the health, performance, and availability of Azure services and applications. Implement proactive monitoring solutions using Azure Monitor, Application Insights, Grafana or similar tools to detect and mitigate issues before they impact users. Lead incident response efforts, troubleshoot issues, and coordinate with cross-functional teams to resolve critical incidents in a timely manner. Improve reliability, quality, and time-to-market of our suite of software solutions. Provide primary operational support and engineering for multiple large-scale distributed software applications. Troubleshoot technical issues in both the Linux environment, Windows servers and SQL Server databases. Partner with development teams to improve services through rigorous testing and release procedures. Flexible to work in different shifts including night shift based on business needs. This track will be in 24X7 shift model Therefore candidates should be flexible to cover during holidays and weekends.Required skills and qualifications
Candidate must have 3+ years of relevant experience. Strong proficiency in ASP.NET, HTML, JavaScript, and ReactJS for application development and maintenance. Strong skills in T-SQL, SQL Server architecture, database monitoring. Good to have MongoDB exposure. knowledge of containerization technologies (e.g., Docker, Kubernetes etc.) and should be comfortable with cloud technologies. Proficiency in querying, analyzing, and visualizing time series data using Grafana. Candidate should have working experience of Microsoft Azure cloud infrastructure. Good problem-solving skills and attention to detailWHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave and graduation leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your locationEquity in every sense of the word
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.
We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
#LI-HYBRID
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