Customer Service Representative

Found in: beBee Internal IN - 4 weeks ago


Kolkata, West Bengal, India Professionals IN Full time ₹ 30,000 - ₹ 80,000 per year

Responsibilities:

 

- Respond promptly to customer inquiries via phone, email, and chat.

- Resolve customer complaints and escalate issues as needed.

- Provide product information, pricing, and order assistance to customers.

- Process orders, returns, and exchanges accurately and efficiently.

- Maintain customer records and update information in the database.

 

Requirements:

 

- High school diploma or equivalent.

- Previous customer service experience preferred.

- Excellent communication and problem-solving skills.

- Ability to multitask and work well under pressure.

- Proficiency in computer systems and software applications.

 

Benefits:

 

- Competitive hourly wage and benefits package.

- Opportunities for advancement and career growth.

- Training and development programs.

- Supportive and collaborative work environment.


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