Process Trainer

1 week ago

Hyderabad, Telangana, India Randstad Sourceright Full time
about team


Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.

We are a close-knit group that values the collaboration, open communication, and a supportive work environment.

Our team is responsible for recruiting operations for fortune-500 clients across the globe, and we take pride in the important role we play in achieving the goals of our client's business.

We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger.

We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills.

We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.

Please Note :
This role is for a contract of 12 months

purpose of the jobAs a Process Trainer at Randstad Enterprise, you're the cornerstone of our talent development initiatives. Your role is instrumental in equipping our team members with the skills and knowledge they need to thrive.

By designing and delivering innovative training programs, you empower individuals to excel in their roles and contribute to our collective success.

Your commitment to excellence ensures that our talent development strategies align with organizational objectives, driving growth and success.

Your role goes beyond mere instruction; you're entrusted with shaping the future of our workforce. By meticulously designing and implementing training programs, you cultivate a culture of continuous learning and improvement. Your efforts lay the foundation for our team members to excel in their roles, driving organizational growth and success.

roles and responsibilitiesProcess training
  • Develop and deliver comprehensive training programs to onboard new hires and upskill existing employees.
  • Design training materials, including presentations, manuals, and interactive activities, tailored to the needs of various job roles and skill levels.
  • Conduct training sessions, workshops, and seminars, both in-person and virtually, ensuring effective knowledge transfer and engagement.
  • Collaborate with subject matter experts and department heads to identify training needs and prioritize learning objectives.
  • Evaluate the effectiveness of training programs through assessments, surveys, and feedback sessions, making continuous improvements as needed.
  • Provide one-on-one coaching and support to employees struggling with specific skills or tasks.
  • Stay updated on industry trends, best practices, and technological advancements relevant to the organization's operations.
  • Monitor and track employee progress and performance post-training, identifying areas for further development or refinement.
  • Act as a liaison between management and frontline employees, conveying feedback, concerns, and suggestions for process improvement.
  • Foster a positive and inclusive learning environment that encourages collaboration, creativity, and continuous growth among team members.
Coaching, mentoring & reporting
  • Creating advanced reports for internal and external training needs to craft talent development strategy.
  • Develop and implement training programs focused on process adherence and compliance with organizational policies, industry regulations, and legal requirements.
  • Ensure that training materials and content accurately reflect current processes, procedures, and compliance standards, keeping them updated as necessary.
  • Managing, building and improving the training and development content.
  • Conduct regular audits and assessments to measure employee understanding and adherence to established processes and compliance protocols.
  • Coordinate with internal stakeholders to identify process inefficiencies or compliance risks and develop training interventions to mitigate them.
job requirementsexperience required
  • Relevant experience in a similar Process Trainer/Training/L&D role(BPO/RPO/MSP/Recruitment/L&D/Sourcing).
  • 4+ years experience in the training, L&D, Human Resources, recruiting & staffing or BPO industry is preferable.
  • Proficiency in designing and developing training materials, including presentations, manuals, and e-learning modules.
  • Stakeholder management
  • Thorough understanding of organizational processes, procedures, and compliance standards relevant to the industry and specific job roles
  • Strong facilitation and presentation skills to deliver engaging and effective training sessions to diverse audiences.
  • Excellent verbal and written communication skills to convey complex information clearly and effectively to learners.
knowledge
  • Professional certifications in training and development, instructional design, or process improvement (e.g., CPLP, CPTM, Six Sigma) are often preferred.
  • Familiarity with learning management systems (LMS), e-learning authoring tools, and other training technologies to deliver and track training activities.
  • Strong interpersonal skills to build rapport with learners, provide constructive feedback, and foster a supportive learning environment.
● Keen attention to detail to ensure accuracy and completeness in training materials, documentation, and compliance procedures

If you are interested to apply please write to

  • Hiring for AR Process Trainer

    1 week ago

    Hyderabad, Telangana, India Hiring for AR Process Trainer - Physician Billing Full time

    Hiring for AR Process Trainer - Physician Billing||Hyderabad ||14 Lpa|| Min 10 years of exp into AR caller with 3 years exp as a process trainer on paper is required ONLY Outstanding comms needed (mostly like US ) Only Physician Billing is considerable package : 14 lpa location : hyd (any where in india profile can be consider) Np : 3 months Shift : 5:30 PM...

  • Hiring for AR Process Trainer

    1 week ago

    Hyderabad, Telangana, India Hiring for AR Process Trainer - Physician Billing Full time

    Hiring for AR Process Trainer - Physician Billing||Hyderabad ||14 Lpa||Min 10 years of exp into AR caller with 3 years exp as a process trainer on paper is requiredONLY Outstanding comms needed (mostly like US )Only Physician Billing is considerablepackage : 14 lpalocation : hyd (any where in india profile can be consider)Np : 3 monthsShift : 5:30 PM to 2:30...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India Hrh Next services pvt ltd Full time

    Greetings form HRH Next.We have urgent requirement for process trainer.Role:Process trainer.languges:English,Hindi,Telugu,Malyalam,Tamil,Kannada.work location :Hyderabad AbidsJob description of Trainer:Roles & ResponsibilitiesProvide foundation and process training to new joiners in the organization,Ability to maintain and update relevant training...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India Hrh Next services pvt ltd Full time

    Greetings form HRH Next.We have urgent requirement for process trainer.Role:Process trainer.languges:English,Hindi,Telugu,Malyalam,Tamil,Kannada.work location :Hyderabad AbidsJob description of Trainer:Roles & ResponsibilitiesProvide foundation and process training to new joiners in the organization,Ability to maintain and update relevant training...

  • Process Trainer

    3 days ago

    Hyderabad, Telangana, India Concentrix Full time

    Job Title:Process TrainerJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India Hearing Solutions Pvt Ltd Full time

    PROCESS TRAINERCustomer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you're familiar with teaching soft skills like negotiation and problem-solving, we'd like to meet you.Responsibilities Develop programs and curriculum for the employee of the...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India Vervenest technologies Full time

    Job descriptionWork experience2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters Identifying training needs based on the Requirement. Scheduling and Organizing training programs Maintaining Trainees Attendance Maintaining Assessment scores of Trainees who are undergoing training Collecting feedback from Trainees about training...

  • Process Trainer

    1 week ago

    Hyderabad, Telangana, India NETRTECH SOLUTIONS LLP Full time

    Position: Process Trainer Graduate with excellent spoken and written English. At least 2 yrs work experience in Training in Soft Skills Training in a similar environment (preferably servicing US customers) Excellent communication and presentation skills Good command over English and ability to train on language skills Ability to build rapport with key...

  • IT Technical Trainer

    1 week ago

    Hyderabad, Telangana, India Velocida P. Ltd., Full time

    Technical Trainer Position at a Leading IT CompanyAre you an expert in coding and software engineering? We are looking for a Technical Trainer to join our team in Hyderabad.Role : Technical TrainerExperience : 12-16 yearsCTC : 30lpaKey Duties/Responsibilities : Develop and implement technical training programs for our employees. Collaborate with various...

  • Sales Trainer-turbocross Sell

    1 week ago

    Hyderabad, Telangana, India IDFC FIRST Bank Full time

    Role/ Job Title:Sales Trainer-Turbo Cross SellFunction/ Department:Turbo Cross SellJob Purpose:The role entails the responsibility of Preparing Sales Trainers for effective delivery, by conducting orientation to sales process and products. It includes administering and training a team of executives to business in that particular locality/branch.Roles &...

  • Site Trainer

    1 week ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    2+ year of experience in training, classroom instruction, or related experience; preferably in a contact center environment Expertise developing, planning, implementing and assessing training; Demonstrated experience developing training materials, job aids and online tutorials; Good communication skills for the purpose of knowledge transfer and skill...

  • Communications Trainer II

    1 month ago

    Hyderabad, Telangana, India Concentrix Full time

    Job Title:Communications Trainer IIJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and...

  • Communications Trainer II

    3 weeks ago

    Hyderabad, Telangana, India Concentrix Full time

    Job Title:Communications Trainer IIJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and...

  • Ui/ux Trainer

    1 week ago

    Hyderabad, Telangana, India TriaRight Solutions LLP Full time

    We are currently seeking a talented and experienced UI/UX Trainer to lead a two-day workshop on UI/UX design in Hyderabad, i.e; 19 Mar '24 -20 Mar '24.Workshop Overview:The two-day workshop will focus on introducing participants to the fundamentals of UI/UX design, including principles, processes, and tools. The trainer will be responsible for developing and...

  • Product-Process Trainer II

    16 hours ago

    Hyderabad, Telangana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Conducts training needs assessments to understand characteristics and skill levels of learners, the job setting and to identify processes and tasks performed by system...

  • Aws DevOps Trainer

    1 week ago

    Hyderabad, Telangana, India united alliance technology Full time

    We are Looking for EXPERIENCED TRAINER.AWS Devops TrainerWho can Teach Fresher EmployeeShould have strong Experience on Practical'sCompany - United Alliance Technology LLCJob Position: AWS Devops TrainerQualification: BE/MCA/BTECH/BA/MTECH/MBA or any IT experienceSalary:NEGOTIABLELocation: Hyderabad (WFH)Working Days: Monday to FridayJob description Deliver...

  • Communications Trainer Ii

    1 week ago

    Hyderabad, Telangana, India Webhelp Full time

    Training & QualityLocation Hyderabad, India***Job Title:Communications Trainer IIJob Description:Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the...

  • Communications Trainer II

    1 week ago

    Hyderabad, Telangana, India Concentrix Full time

    Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: To design...

  • Trainer - VMWare (NETWORK VIRTUALIZATION DATA CENTER VIRTUALIZATION)

    1 week ago

    Hyderabad, Telangana, India Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. OVERVIEW : As a trainer within Global Knowledge your primary role will be to represent Skillsoft...