Communications Trainer II
4 weeks ago
Job Title:
Communications Trainer IIJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
- To design and deliver training on Comms & Soft Skills
- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment.
- Monitor calls (both side by side & remote) w.r.t. Communication and Soft Skills
- Prepare and develop individual coaching plans, providing resources and assistance.
- BO Management w.r.t to Comms Scores
- Conducting Soft Skill Comms Sessions for New Hire Batches and refresher sessions for existing game changers.
- Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed)
- Attending TTT (Trainer the Trainer) sessions organized by Client and accordingly conducting upskill training.
- Actively participating in Call Listening and Calibrations activities and provide insight and best practices. Observations from the activities need to be documented and rolled out in timely manner.
- Creating & maintaining training efficacy reports and sharing them with the stakeholders on regular intervals.
- Creating & Sharing Q-Tips
- Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis
- Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.
- Mandatory Production Hours
Key skills & knowledge:
Excellent Written & Verbal Communication Skill
- Ability to create & modify content / training materials.
- Versatile with different teaching techniques and methodologies
- Strong customer service aptitude
- Hands on-experience on PPT, Excel &
- Good Understanding of Computers / Hardware / Software – Added Advantage
Educational Qualification: Graduate -Any Specification
Disclaimer:
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Hyderabad - Google Client SiteLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
-
Statistical Programmer-II
1 week ago
Hyderabad, Telangana, India Parexel Full timeJob Profile SummaryThe Statistical Programmer II provides technical expertise for the conduct of clinical trials, and works with minimal supervision to support various programming activities related to the analysis and reporting of clinical study data. In addition, the Statistical Programmer II may fill the Statistical Programming Lead role (or part of that...
-
IT Technical Trainer
1 week ago
Hyderabad, Telangana, India Velocida P. Ltd., Full timeNote : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...
-
IT Technical Trainer
1 month ago
Hyderabad, Telangana, India Velocida P. Ltd., Full timeNote : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...
-
Full Stack Developer II
3 weeks ago
Hyderabad, Telangana, India FedEx Full timeThe Enterprise Document Management (EDM) team Full Stack Developer II is responsible for developing and maintaining the EDM application in supporting EDM clients across the enterprise. This role will be responsible for implementing and maintaining a hybrid cloud architecture. this work includes; code reviews, technical support, development and delivery of...
-
Statistical Programmer-II
2 months ago
Hyderabad, Telangana, India Parexel Full timeJob Profile SummaryThe Statistical Programmer II provides technical expertise for the conduct of clinical trials, and works with minimal supervision to support various programming activities related to the analysis and reporting of clinical study data. In addition, the Statistical Programmer II may fill the Statistical Programming Lead role (or part of that...
-
Specialist II,Accounts Payable
1 month ago
Hyderabad, Telangana, India Electronic Arts Full timeJob Advertisement:Title: Specialist II, Accounts PayableLocation – HyderabadWe are a global team of creators, storytellers, technologists, experienced originators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.You will be...
-
Specialist II,Accounts Payable
1 week ago
Hyderabad, Telangana, India Electronic Arts Full timeJob Advertisement:Title: Specialist II, Accounts PayableLocation – HyderabadWe are a global team of creators, storytellers, technologists, experienced originators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.You will be...
-
Site Reliability Engineer II
4 weeks ago
Hyderabad, Telangana, India Electronic Arts Full timeROLE: Site Reliability Engineer IIEXP: 5-8 yearsTECH STACK:Containerisation & Orchestration : Docker, Kubernetes, Rancher, EKS, ECS, GKE, Elastic Beanstalk, Google App EngineCloud Platform : AWS, GCPIaaC : Terraform, AWS-CloudFormation / GCP-CloudDeploymentManager, AnsibleInfra Monitoring : Prometheus, Datadog, Alert Manager, Thanos, AWS CloudwatchCI/CD :...
-
Site Reliability Engineer II
1 week ago
Hyderabad, Telangana, India Electronic Arts Full timeROLE: Site Reliability Engineer IIEXP: 5-8 yearsTECH STACK:Containerisation & Orchestration : Docker, Kubernetes, Rancher, EKS, ECS, GKE, Elastic Beanstalk, Google App EngineCloud Platform : AWS, GCPIaaC : Terraform, AWS-CloudFormation / GCP-CloudDeploymentManager, AnsibleInfra Monitoring : Prometheus, Datadog, Alert Manager, Thanos, AWS CloudwatchCI/CD :...
-
Software Engineer II
3 weeks ago
Hyderabad, Telangana, India Bristol Myers Squibb Full timeBMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.Position...
-
Software Engineer II
1 week ago
Hyderabad, Telangana, India Bristol Myers Squibb Full timeBMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.Position...
-
Python Full Stack Developer/Trainer
1 week ago
Hyderabad, Telangana, India IT Firm Full timePosition Overview :We are seeking a knowledgeable and experienced Python Full Stack Developer Trainer to join our team. The ideal candidate will be passionate about teaching and possess a deep understanding of Python programming language, web development frameworks, and related technologies. The Python Full Stack Developer Trainer will be responsible for...
-
Python Full Stack Developer/Trainer
4 weeks ago
Hyderabad, Telangana, India IT Firm Full timePosition Overview :We are seeking a knowledgeable and experienced Python Full Stack Developer Trainer to join our team. The ideal candidate will be passionate about teaching and possess a deep understanding of Python programming language, web development frameworks, and related technologies. The Python Full Stack Developer Trainer will be responsible for...
-
Software Engineer II
2 weeks ago
Hyderabad, Telangana, India WARNERMEDIA Full timeWelcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
-
Software Engineer II
1 week ago
Hyderabad, Telangana, India WARNERMEDIA Full timeWelcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...
-
Analyst II, FP&A COGS
2 weeks ago
Hyderabad, Telangana, India Bristol Myers Squibb Full timeBMS Job ProfileJob Title: Analyst II, FP&A COGSDepartment Title: FinanceAt Bristol Myers Squibb, were creating innovative medicines for patients who are fighting serious diseases. Were also nurturing our own team with inspiring work and challenging career options. No matter our role, each of us makes a contribution. And that makes all the difference.The...
-
Analyst II, FP&A COGS {FP&A
1 week ago
Hyderabad, Telangana, India Bristol Myers Squibb Full timeBMS Job ProfileJob Title: Analyst II, FP&A COGSDepartment Title: FinanceAt Bristol Myers Squibb, were creating innovative medicines for patients who are fighting serious diseases. Were also nurturing our own team with inspiring work and challenging career options. No matter our role, each of us makes a contribution. And that makes all the difference.The...
-
Software Quality Engineer II
2 months ago
Hyderabad, Telangana, India FedEx Full timeSoftware Quality Engineer IISkills Required:Performs development and execution of software quality methods and processes. Typically responsible for tests, methods, and procedures to ensure continuous improvement to software quality assurance standards.Develop, execute, and document software test plans using both automated and manual testing to ensure...
-
Software Quality Engineer II
1 week ago
Hyderabad, Telangana, India FedEx Full timeSoftware Quality Engineer IISkills Required:Performs development and execution of software quality methods and processes. Typically responsible for tests, methods, and procedures to ensure continuous improvement to software quality assurance standards.Develop, execute, and document software test plans using both automated and manual testing to ensure...
-
Data Scientist II, BIA GPS India Operations
7 days ago
Hyderabad, Telangana, India Bristol Myers Squibb Full timeBMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.Summary:The...