Administrator Iii
1 week ago
- What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
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- Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
- Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users
- Verifies and approves plans for scheduled background logs, recovery backups, and coordinate with all the stakeholders & users to deploy the same
- Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating backups, managing access controls, managing version upgrades
- Evaluates improvement recommendations and prioritizes changes/enhancements for improved systems availability, reliability, and performance
- Recommends and deploys structural changes to the operating environment in collaboration with Infrastructure, information security and vendor teams
- Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists
- Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration
- Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB
- Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management
- Develops training materials and documentation, keeps materials uptodate, coordinates new user and ongoing training sessions and conducts trainings
- Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives
- Utilizes complex reporting tools to develop, document and monitor crossprocess data integration points in futurestate business process designs, facilitate resolution of misalignment across process areas.
- Installing, managing the configuration and maintenance of BI & Analytics Tools ( Power BI gateways, Alteryx or SAP Business Objects)
- Proactive Monitoring server performance and generating alerts for usage spikes.
- Manage BI & Analytics Active Directory OU.
- License provisioning and charge backs.
- Power BI premium capacity planning and scaling.
- Expertise with Global Power BI gateways role out.
- Good to have Microsoft Copilot and Fabric knowledge.
- Good understanding of data residency policies and Multi Geo role out of Power BI capacities.
- Manage vendor relationship working with vendors on Application related issues.
- Work with Business units integrating Power BI with Salesforce & home grown.
- Ability to register Azure Apps & Opening API permissions for Power BI.
- Hands on experience in setting up high available Power BI gateway clusters and upgrading Gateway software.
- Ability to write power shell scripts to get Audit data is a must.
- Ability to review and interpret Capacity Metrics.
- Ability to configure and Map One drives/share point online with Power BI workspace.
- Good understanding of Firewall rules and Wireshark log analysis.
- BI & Analytics tools software bundling and roll outs via SMS.
- Experience working with other Operational groups.
- On call support (24/7) rotation.
EDUCATIONAL QUALIFICATIONS:
_
Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
Preferred Certifications:
- Salesforce Certified Administrator
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified IT Professional
- ITIL, ITSM Certifications
- WORK EXPERIENCE:_
- SKILLS &
KNOWLEDGE:
_
Behavioral Skills:
- Critical Thinking
- Detail Oriented
- Impact and Influencing
- Interpersonal Communication
- Multitasking
- Problem Solving
- Time Management
Technical Skills:
- Identity & Access Management
- Database Administration
- IT Support like Software & Hardware Installation, Troubleshooting
- Software Validation
- Systems Integration
- IT Regulatory Compliance like SOX Compliance
Tools Knowledge:
- Software Configuration Management Tools like Ansible, Puppet
- Citrix technologies like XenDesktop, XenApp, XenServer
- Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
- Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
- Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
- Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
- Microsoft Office Suite
- Relational Database Management System (RDBMS) Software
- Customer Relationshi
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