Regional Manager
2 weeks ago
KEY RESPONSIBILITIES
:
Business Support
Ownership of all L & D supported business parameters such as 9by90, Proactivity, Product Diversification, Pass%, New ADM Recruitment & MFYP Standards, etc.
Planning, scheduling, and executing all regular training programs for agents and employeesProactive planning for any special training programs, interventions and management development programs.
Sourcing, interviewing and short-listing candidates for final interviews by the Zone Head L&DRetention of the Managers - Training. Proactively managing talent pool.
Development of the Training Managers facilitation skills and virtual delivery skillsDevelopment of Managers – Training and Floater Trainers; regular performance reviews and feedback for continuous improvements in knowledge and skillsSetting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
Traction of the KRAs, Incentives and R&R for the L&D ManagersCourse correcting any gaps in knowledge, skills or attitudes of the L&D Managers through training, coaching and counseling.
Managing disciplinary issues.Quality Assurance:
Ensuring adherence to curricula, contents and sessions plan by the trainers.
While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
Ensuring that each program achieves the business objectives it was targeting to achieve.
Assisting the home office team in training needs identification of various constituents of agency.
Assisting the home office team in carrying out the measurement of training effectiveness.
Review with the audit team the efficacy of training in SMART ClassroomsMaster Trainer:
Be the first choice trainer for all the 'high' level MDPs and lead company-wide initiatives
MEASURE OF SUCCESS:
Achieving 9by90, Proactivity, Product Diversification, Pass%, New ADM Recruitment & MFYP Standards, targets for the regionEnsuring adherence to the training process for new agent launch and existing agents productivityStandardized training schedule & delivery for the regionRetention and development of Managers L&D.
DESIRED QUALIFICATIONS AND EXPERIENCE
Graduate in any disciplineAt least - 6 years in sales and - 5 years in conducting sales trainingAt least 12 months experience as Sales Development Manager.
KNOWLEDGE / SKILLS / ABILITIES
Learning abilityLogical thinkingMust be able to influence & motivate peers, supervisors & subordinatesShould be self-motivated, self-starter
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