ServiceNow CSM Developer
7 days ago
Company Description
CubeSimple is a digital transformation partner for businesses, offering specialized ServiceNow solutions like AIOps, Asset Management, and Security Operations. Additionally, we provide customized ServiceNow solutions such as CSM, ITSM, and Salesforce adoption for CRM operations, along with specific industry solutions like Healthcare. We serve 12+ Fortune 500 companies, leveraging our expertise, experience, and insights to ensure they excel in their digital transformation journey.
Role Description
This is a full-time in-office role for a ServiceNow Developer located in Chennai and Hyderabad. As a ServiceNow Developer, you will be responsible for developing and customizing ServiceNow applications, ensuring the system is efficiently integrated and meets the needs of the business. You will work closely with our experienced development team, contributing to the overall success of our ServiceNow solutions.
Qualifications
- More than 3 years of experience in application development on the ServiceNow platform.
- Bachelor's degree in computer science, Engineering, Physical Sciences, or a related technical field; or equivalent related professional experience.
- Proven experience as a key technical resource leading the development of solutions.
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery.
Roles and Responsibilities
- Responsible for improving service operations and engaging customers with digital workflows.
- Issue identification and resolution.
- Helping to develop standards and practices for maintaining the ServiceNow architecture model.
- Architectural and hands-on Integration experience with Enterprise suite applications.
- Developing and implementing workflows, business rules, and automation scripts to automate customer service processes.
Skills Required
- Good analytical and problem-solving skills.
- ServiceNow System Administrator (CSA) Certification is mandatory.
- Any one CIS Certification apart from CSM Certification is mandatory.
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