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Customer Success Executive

3 months ago

Ahmedabad, Gujarat, India VasyERP Solutions Full time

About the Role:

Key Account Executive are responsible to find business opportunities and manage long-term profitable

relationships with the customer.

Roles and Responsibilities:

  • Experience in managing and retaining premium accounts / clients, good communication skills, and handling client queries.
  • Look for the new client onboarding activity, and account setup process.
  • Develop relations between the internal team and client following details to ensure quick response to identified problems.
  • Develop new and fresh strategies to respond to highvolume client concerns and upsell the new features.
  • Maintain client relations to build an excellent reputation for service and produce repeat business.
  • High level of drive, initiative, and selfmotivation.
  • Understanding of Technology and User Experience.
  • Love for simplifying.
  • Growth Mindset
  • Willingness to experiment and improve continuously.