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ERP Support

3 months ago

Delhi, Delhi, India Tresor Systems Pvt Ltd. Full time

Location:

Delhi Okhla:
JOB DESCRIPTION:

  • This NAV Support role will be responsible for managing & supporting (Run & Optimize) & testing in our internal NAV instances/companies on Microsoft Dynamics NAV201
  • Works within the Information Technology Competence Centre.
  • Manage File Sharing and Permission on Apple devices
  • Active end user support of our PAN India ERP solution based on Microsoft Dynamics NAV.
  • Supportive in developing and maintaining the training material like Word Documents, PowerPoint Presentation.
  • Flexible to work within rotational shifts and 24X7 support, as per the future vision.
  • Testing new features on local and worldwide NAV Updates. GoLive Support until all phases are fully and proactively supported.
  • Build up and extend the knowhow of ERP of Tresor based on Microsoft Dynamics NAV
  • Close collaboration with our PAN India working NAV User Productivity and Support Team and with our IT Service Desk in Gurgaon/Delhi, India and NAV Developers and Support Project Managers.
  • Support of the Business Owners in their daily work. Help to improve and optimize processes.
  • Supportive Person for the whole ERP Application: Finance, Sales and Purchase modules of NAVs.
  • Good understanding of the organization s goals and objectives.
  • MS Dynamics NAV 2016 experience is an essential must, as well as professional and technical qualifications within a Microsoft Dynamic NAV (ERP) will be additional benefits.
  • Good skills of documentations & structured work to deliver the efficient support on PAN India level.
  • Working together with internal users & global support team.
  • Clearly understand the business requirements and provide solutions with exceeded business user experience.
  • Work with any Ticketing Tool System, soon it will be implemented.
  • Good practical knowledge in NAV

Support Topics:
Sales, Purchase and Finance Processes.