AM Workforce Management

Job DescriptionAnalysis – Strong Analytical skillsShould be able to handle & achieve the departmental requirementsKnowledge of VBA, MS Access, SQL (preferable)Maintain data integrityKnowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysisShould be open to change, Multi-tasking skillsTeam...

Job DescriptionOVERVIEW:HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate.JOB SUMMARY`Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM the Fulfillment department. Key responsibilities...

Job Description Analysis – Strong Analytical skills Should be able to handle & achieve the departmental requirements Knowledge of VBA, MS Access, SQL (preferable) Maintain data integrity Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysis Should be open to change, Multitasking skills Team...

R Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...

Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations incl. off-shore analysts may report...

Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and...

About Maven WorkforceMaven Workforce is a leading talent company that provides innovative Talent Services to its clients. For over 15 years, our focus has been on becoming a trusted partner to our clients who cover the full spectrum of Talent Acquisition and Staffing. Our network in India, the US, and Europe support our efforts in hiring across the...

We are looking for an AM/ Manager CRM for our funded Prop-Tech firm based in Noida, to manage end to end customer relationship journey including all aspects of after sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.Role & responsibilitiesTimely closure of agreements for buyers and sellers and...

JOB DESCRIPTIONPosition Title: AM - Business Development**Experience: 4-6 Year (AM-BD)**Location: Noida, Indore & Mohali**Profile Budget: LPA (AM-BD)**Mode of Interview1st round-Virtual2nd round-Virtual3rd round-Virtual(Mohali & Indore) / F2F(Noida)**Roles & Responsibilities: - **AM BD The primary function of this role is to accelerate the growth of sales....

AM/M- A& FSummaryExperience Required:- 7 YearsLocation:NoidaCategory:Banking and Financial servicesJob Description AM-II/Manager-I EPUCreation and updation of vendor master records in accounting software.Processing, verification of business partners (DMA/Connector/Brokers) invoices after adjustment of advances, Credit notes (if any)Ensuring checking of...

Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs, such as training or any offline activities that may impact the contact centers...

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

Position Summary: The Client Solutions Specialist, TLM will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom timekeeping services. Essential Duties and Responsibilities Implement time and labor management systems for clientele according to their...

Dear Potential Candidates,We have a Job Opportunity available for the role of Project Manager at Infogain. Check out the Company Description and Job Description below.Note: This position involves working the Night Shift from 4 PM to 3 AM.We are seeking a candidate with expertise in AD, ITIL, O365, and Service Delivery Management.Company DescriptionInfogain,...

Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

We are Sinch. The world's #1 in mobile engagement, helping amazing companies communicate with customers. And whether or not you know us you've definitely used our technology.From messaging to voice, email, verification, and more, their extensive suite of APIs and applications supports all your communication use cases, whether you need a single API or want to...

IMTS is hiring for Project/Franchisee Manager, Noida Interview Venue: E-41, Ground floor, Sector 3, NoidaInterview Timing: 11 am- 5 pmJob Description: Designation: Project/ Franchise ManagerIndustry: EducationExperience : 5+ years experience in Education IndustryAge: 30+Job Type: Full time (Target based)Roles & Responsibilities: Locate or propose potential...

Jubilant FoodWorks is going through significant changes and expansion to drive further growth, bringing in both challenges and opportunities. While being the largest QSR in the region, the company is aiming to double its scale and size, working towards becoming a multi-business, multi-product, multi-country operation.Role Highlights:The role involves...

Job Responsibilities: 1. Conceptualize/develop the sales strategy including offers, scripting, campaign timing process changes, etc.Responsible to manage both outbound sales motionSupervises AMs to achieve and exceed sales objectivesCreates an assertive sales culture and environment.Sets and monitors Team metrics and goalsWorks with Client to analyze...

Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...