Current jobs related to Workforce Management Specialist - Noida, Uttar Pradesh - Vensure Employer Solutions

  • Workforce Management Specialist

    4 days ago

    Noida, India HCLTech Full time

    Job DescriptionOVERVIEW:HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate.JOB SUMMARY`Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks.within the Fulfillment department. Key...

  • Workforce Management Specialist

    5 days ago

    Noida, India HCLTech Full time

    Job DescriptionOVERVIEW:HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate.JOB SUMMARY`Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks.within the Fulfillment department. Key...

  • Workforce Management Specialist

    5 days ago

    Noida, India HCLTech Full time

    Job DescriptionOVERVIEW:HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate.JOB SUMMARY`Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks.within the Fulfillment department. Key...

  • Workforce Management Specialist

    4 days ago

    noida, India HCLTech Full time

    Job Description OVERVIEW: HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate. JOB SUMMARY` Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks. within the Fulfillment department....

  • Workforce Management Specialist

    4 days ago

    noida, India HCLTech Full time

    Job DescriptionOVERVIEW:HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate.JOB SUMMARY`Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks.within the Fulfillment department. Key...

  • Workforce Management Specialist

    5 days ago

    Noida, India HCLTech Full time

    Job Description OVERVIEW: HCL BSERV is looking for the above position for its client, a large US based Company. The client is an American multinational telecommunications conglomerate. JOB SUMMARY` Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks. within the Fulfillment department....

  • Workforce Management Analyst III

    4 months ago

    Noida, India iQor Full time

    Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and...

  • SAP MM

    4 days ago

    noida, India Netoyed Full time

    Company DescriptionNetoyed is a CMMI Maturity Level 5 digital technology company based in Noida. We provide digital transformation and product engineering services globally, focusing on Cloud and Data technologies. Our workforce specializes in development, entrepreneurship, leadership, analytics, blockchain, and business agility, serving industries like...

  • Clinical /healthcare Recruiter

    4 months ago

    Noida, India Maven Workforce Full time

    Maven Workforce is a rapidly growing staffing firm specializing in the Clinical/healthcare sector. We are on a mission to connect talented healthcare professionals. As we expand our operations, we are seeking a dynamic and experienced Clinical/Healthcare Recruiter to join our team. **Responsibilities**: **Full-Cycle Recruitment**: - Manage the end-to-end...

  • Associate - Accounting/finance

    4 months ago

    Noida, India Hays Specialist Recruitment Full time

    Role title: Billing HTS - SME- Reports to: Billing HTS - Team Leader- Business unit/Specialist area Shared Service Centre / HTS Financial Operations- Job Match/Evaluation: 7 C**Role Purpose**:Responsible for the timely invoicing and management of each accounts specific contract requirements for large blue chip and major clients. SME is expected to have...

  • Audit Specialist

    4 days ago

    noida, India Acro Service Corp Full time

    About Acro For four decades, Acro Service Corporation (Acro) has provided customized workforce solutions to meet the demands of its clients in a continually evolving market. Acro’s services primarily include managed service provider (MSP) solutions for contingent labor, and temporary staffing services in engineering, information technology, accounting,...

  • Trainer - Recruitment and Sourcing - Trainer / Am

    4 months ago

    Noida, India Hays Specialist Recruitment Full time

    **Role title**:Sr. Executive / Specialist - L&D**Reports to**:Head HR / L&D Manager**Business unit/Specialist area**:HR**Job Match/Evaluation**: **Role Purpose**: In this role you will be empowering our people daily through inspirational training delivery on Sourcing and Recruiting. You will play an integral role in cultivating the learning culture at Hays...

  • Workforce Management Analyst II

    3 days ago

    Noida, India iQor Full time

    Job Summary: This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to adjust staffing due to unexpected changes in the call volume or additional requirement from the client. They should...

  • SAP MM

    2 weeks ago

    Noida, India Netoyed Full time

    Company Description Netoyed is a CMMI Maturity Level 5 digital technology company based in Noida. We provide digital transformation and product engineering services globally, focusing on Cloud and Data technologies. Our workforce specializes in development, entrepreneurship, leadership, analytics, blockchain, and business agility, serving industries like...

  • SAP MM

    4 days ago

    noida, India Netoyed Full time

    Company Description Netoyed is a CMMI Maturity Level 5 digital technology company based in Noida. We provide digital transformation and product engineering services globally, focusing on Cloud and Data technologies. Our workforce specializes in development, entrepreneurship, leadership, analytics, blockchain, and business agility, serving industries like...

  • SAP MM

    2 weeks ago

    Noida, India Netoyed Full time

    Company DescriptionNetoyed is a CMMI Maturity Level 5 digital technology company based in Noida. We provide digital transformation and product engineering services globally, focusing on Cloud and Data technologies. Our workforce specializes in development, entrepreneurship, leadership, analytics, blockchain, and business agility, serving industries like...

  • SAP MM

    2 weeks ago

    Noida, India Netoyed Full time

    Company DescriptionNetoyed is a CMMI Maturity Level 5 digital technology company based in Noida. We provide digital transformation and product engineering services globally, focusing on Cloud and Data technologies. Our workforce specializes in development, entrepreneurship, leadership, analytics, blockchain, and business agility, serving industries like...

  • Manager Workforce Management

    2 days ago

    noida, India iQor Full time

    Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations incl. off-shore analysts would...

  • Enterprise Sales Manager

    2 weeks ago

    noida, India Maven Workforce Full time

    About Us: Vasitum is the comprehensive recruitment automation platform that enables businesses to expedite top talent acquisition, leverage data-driven insights, and enhance candidate experiences. Discover how Vasitum revolutionizes your hiring process: Accelerate Time-to-Hire Harness AI Capabilities Enhance Candidate Engagement Position Summary: We...

  • Enterprise Sales Manager

    2 months ago

    Noida, India Maven Workforce Full time

    About Us:Vasitum is the comprehensive recruitment automation platform that enables businesses to expedite top talent acquisition, leverage data-driven insights, and enhance candidate experiences.Discover how Vasitum revolutionizes your hiring process: Accelerate Time-to-Hire Harness AI Capabilities Enhance Candidate Engagement Position Summary:We are seeking...

Workforce Management Specialist

3 months ago

Noida, Uttar Pradesh, India Vensure Employer Solutions Full time

Position Summary:

The Client Solutions Specialist, TLM will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom timekeeping services.

Essential Duties and Responsibilities

  • Implement time and labor management systems for clientele according to their respective business needs.
  • Assess client configuration requests and offer solutions to meet the client's overall objective.
  • Promptly address and reply to client emails and phone calls via phone/email queue.
  • Ensure all project-related documents and trackers are routinely up to date.
  • Provide guidance and best practices to clients on how to use and optimize the software.
  • Conduct system training, testing and troubleshooting to assist clients.
  • Train and collaborate with peers on software.

Marginal Functions

  • Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
  • Attend webinars and training to stay up to date on best practices and provide key points to the team.
  • Complete projects and other duties as assigned by supervisor

Knowledge, Skills, and Abilities:

  • Excellent verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures
  • Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment.
  • Ability to deal with frequent interruptions, changes, delays, or unexpected events.
  • Strong organizational, analytical, and problem-solving skills.
  • Demonstrated ability to learn quickly.
  • Ability to collaborate with others.
  • Ability to establish credibility, be decisive and be able to recognize and support the organization's preferences and priorities.

Required Education & Experience

High school diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.

Minimum of one year of customer service experience preferred.

Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

Experience with the following systems is helpful (Swipeclock and/or Timeco,).