ServiceNow Administrator

7 days ago


Bengaluru, Karnataka, India Vontier Full time

JOB DESCRIPTION
The ServiceNow Administrator will handle the day-to-day administration of the Vontier IT Shared Services ServiceNow platform.

As a ServiceNow operational subject matter expert, the ServiceNow Administrator will act as an ITSM Tools best practice champion, perform troubleshooting, and configuration analysis to ensure that the ITSM Tools platform within Vontier IT Shared Services continues to grow and mature.

The ServiceNow Administrator will be required to participate daily sprint discussions, and provide operational feedback to the development roadmap for the platform.

The ServiceNow Administrator must be a skilled, hands-on professional that will ensure the Vontier IT Shared Services ServiceNow platform is configured correctly, performing optimally, and that all stakeholder requests are fulfilled in a timely manner.

The ServiceNow Administrator may from time to time be required to work after hours, weekends, and holidays. The ServiceNow Administrator must act as a subject matter expert for the platform, for all Vontier IT Shared Services.
Vontier requires that all associates comply with the Vontier Standard of Conduct.

WHAT YOU WILL DO

  • Responsible for working with stakeholders to gather and document business requirements for ServiceNow projects. This includes understanding the business processes, identifying pain points, and translating them into functional requirements.
  • Perform day-to-day administration of the ServiceNow platform.
  • Responsible for assisting with testing and validating the solutions that were designed and configured.
  • Assist in troubleshooting patch / release management issue.
  • Maintain Service Level Agreement (SLA) and monitor SLA workflows.
  • Create and use update sets to move configurations between systems.
  • Responsible for staying up to date with the latest ITIL/Agile best practices and trends.

WHO YOU ARE

  • Bachelor's degree in computer related subject or equivalent work experience or appropriate professional certifications.
  • Typically, can demonstrate - 3 years of IT work experience, with at least - 2 years of experience working with Agile methodologies, and - 2 years of ServiceNow Administration.
  • Certified ServiceNow Administrator in a fast-paced application development environment.
  • Recent experience working in an Agile development environment as a Administrator (i.e., Scrum, Kanban, etc.).
  • An understanding of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with Agile methodologies (Scrum) is expected.
  • Experience with the ServiceNow Platform.
  • Experience in the ITSM processes such as Incident, Change, Problem, and Service Request Management. Experience in configuring and managing these processes within ServiceNow.
  • Curious and self-motivated, willing to explore new technologies.
  • Experience with UAT Testing with stakeholders and Data Gathering for applications is also required.
  • Experience in Java, JavaScript, Web Services, AJAX, and XML.#LI-JP1WHO IS VONTIER


  • Bengaluru, Karnataka, India Vontier Full time

    JOB DESCRIPTION The ServiceNow Administrator will handle the day-to-day administration of the Vontier IT Shared Services ServiceNow platform. As a ServiceNow operational subject matter expert, the ServiceNow Administrator will act as an ITSM Tools best practice champion, perform troubleshooting, and configuration analysis to ensure that the ITSM Tools...


  • Bengaluru, Karnataka, India BetaNXT Inc Full time

    ServiceNow Administrator: ProfessionalBengaluru, Karnataka, IN- Requisition ID: 140- ApplyBetaNXTBetaNXT is the next wave in wealth management technology and outsourcing solutions. Combining industry expertise with the power of our proven BETA, Maxit, and Mediant businesses, we are focused on solving our customers most demanding integration challenges with...


  • Bengaluru, Karnataka, India Consilio LLC Full time

    Overview:Responsibilities: Collaborate with developers on implementing integrations for various systems that interact with ServiceNow. Provide guidance on maximizing the utilization of the platform and stay current on best practices and system enhancements. Perform reviews of existing workflows to ensure they are effective and efficient. Monitor system...


  • Bengaluru, Karnataka, India Hitachi Careers Full time

    We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come...


  • Bengaluru, Karnataka, India Hitachi Careers Full time

    We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come...


  • Bengaluru, Karnataka, India Hitachi Careers Full time

    We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • ServiceNow Lead

    7 days ago


    Bengaluru, Karnataka, India SPECTRUM AV TECHNO CONSULTANTS Full time

    Description : We are seeking a highly skilled and experienced ServiceNow Lead to join our team. As a ServiceNow Lead, you will be responsible for providing technical leadership and guidance in the design, development, and implementation of ServiceNow solutions. This is a critical role that requires a deep understanding of the ServiceNow platform and its...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...

  • Project/Program Mgr

    7 days ago


    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:Take small to large IT Business Applications programs/projects from original concept through final implementationDevelop detailed program/project execution plan, and manage some implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role:Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Bengaluru, Karnataka, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Project/Program Mgr

    7 days ago


    Bengaluru, Karnataka, India ServiceNow Full time

    Job DescriptionWhat you get to do in this role: Take small to large IT Business Applications programs/projects from original concept through final implementation Develop detailed program/project execution plan, and manage some implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing,...