Language Specialist

2 weeks ago


Mumbai, Maharashtra, India Integrated Personnel Services Limited Full time

Profile : Language Expert

Experience : 4 years

Location : Mumbai

Knowledge and Skills


• Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for

new tasks.


• Completes tasks independently, in good quality and within the given timeframe, complying with deadlines.


• Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about

card and customer account maintenance, advising about company campaigns, answering general company and its

products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW.


• Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12

month.


• Intermediate level of required language skills, written and spoken (B1-B2).


• Ability to learn quickly, task and system understanding.


• Ability to switch between different tasks rapidly.


• Computer literate.


• Education - Secondary school graduate or higher education student/graduate, intermediate level of a specific set of

languages.


• 4 language resource requirements. for Polish, Danish, Norwegian and Swedish

Additional Details:


• Shift Time: 24 *7.


• Associate should be flexible for split week offs.

Interested Candidates please connect on



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