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Associate-Technical Support

3 months ago

Bengaluru, Karnataka, India Tesco Full time
Job DescriptionAccountable for probing; triaging; dispatching job to the right man with the right skills using necessary tool either via phone or emailsFollowing our Business Code of Conduct and always acting with integrity and due diligenceIdentifying operational improvement and finding solutions by applying CI tools and techniquesHandle Inbound / Outbound Calls within the critical metricsKnows and applies fundamental work theories/concepts/processes in own areas of workTo Probe; Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right timeResponds with appropriate levels of urgency to situations that require quick response or turnaroundAbility to the analyze the root cause and handle 1st level issuesAbility to make informed and timely decisions

QualificationsBasic MS Office – Excel;Speed and AccuracyActive ListeningEnglish Speaking; Reading and WritingLogical Thinking

Additional InformationLast date of Application:

Important Notice:

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party.

Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco.

Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk.

Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at