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Lead Technical Product Engineer
2 months ago
About Delta Tech Hub:
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
What you need to succeed (minimum qualifications)
- Bachelors degree in computer science, Information Systems or related field.
- Minimum 6-10 years of relevant experience.
- With 3 years + experience as a technical product analyst and has worked closely with product owners on digital platforms.
- Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/service organization.
- Understanding and usage of agile metrics (velocity, burn downs) to help the team be more productive.
- Experience with root cause analysis and digging into different sources of information (transaction details, logging, customer data, etc.) to understand issue causes and identifying preventative steps and resolutions.
- Good understanding of Engineering practices, some exposure technical platform such as Python/Java/Cloud/AWS
- Outstanding communication, presentation and leadership skills
- Excellent organizational and time management skills
- Sharp analytical and problem-solving skills
- Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary.
- Creative thinker paired with great attention to details.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):
- Ability to use Agile/Scrum tools like Agility and Jira effectively.
- Airline, or Transportation industry experience.
- Ability to act as a scrum master and/or run the scrum ceremonies with the guidance from our Agile Coaching team. A Scrum master or Product owner certification would be considered as a plus for this role.
ID: DELRA01
