Non Voice Process Executive Remote

2 weeks ago


Shimla, Himachal Pradesh, India Jindal Steel & Power Ltd. Full time

Duties:

  • Maintain excellent customer satisfaction and review support tickets for appropriate resolution
  • Provide customer support through phone and chat
  • Work with other departments to resolve customer issues in a timely manner
  • Serve as a point of contact for customer support and complaints
  • Proactively identify, investigate, and resolve recurring customer support issues
  • Maintain appropriate documentation and records of customer interactions
  • Maintain appropriate files regarding each customer interaction
  • Proactively gather and utilize customer feedback and suggestions
  • Review customer satisfaction reports to ensure customers are satisfied with the support they receive
  • Contribute to the development of future customer support processes
  • Communicate effectively with peers and managers
  • Communicate to customers during outbound phone calls
  • Verifies customer requests are accurate and consistent

Salary Upto 62500/- Per Months
**Contact Only Whatsapp

  • Shimla, Himachal Pradesh, India Planmans' Group Full time

    We are looking for a Sales and Marketing Executive for our Tour & Travel Sales team of tour and events company. This is a dynamic role for someone who has good communication as well as selling skills and wants to grow fast.Responsibilities and Duties Handling customer queries related to tour & travel packages. Understanding of customer tour requirements....


  • Shimla, Himachal Pradesh, India Himalayan Musafir Full time

    **Responsibilities and duties: - * Identify and convert leads coming from various online channels. Come up with ideas for new features and enhancements for the portal based on self and client input. Develop and implement linkbuilding strategies. At least 1 years of Digital Marketing. Knowledge of Digital Marketing tactics/Sales/Online research skills....

  • Tele Caller Executive

    2 weeks ago


    Shimla, Himachal Pradesh, India Gashwa Technologies Full time

    Telesales Executive is required to talk to the potential customers regarding the scientific conference and other business activities and also guide them to complete sales process. This position also requires to build up and edit the sales data.Responsibilities and DutiesCall and discuss the details of the conference/businessBuild up and edit the sales...


  • Shimla, Himachal Pradesh, India SUEZ Full time

    Job Description:Prepare the Project Budget, annual/Quarter/Monthly planning and rolling forecasts.Taking accountability and supports on project invoicing, tax issues, bonds, and guarantees, financial accounting and reporting, drives and seeks for optimization of project cash flow, Revenues and GM contribution together with Central Cost Controller / Project...


  • Shimla, Himachal Pradesh, India SUEZ Full time

    Job Description: Prepare the Project Budget, annual/Quarter/Monthly planning and rolling forecasts.Taking accountability and supports on project invoicing, tax issues, bonds, and guarantees, financial accounting and reporting, drives and seeks for optimization of project cash flow, Revenues and GM contribution together with Central Cost Controller / Project...


  • Shimla, Himachal Pradesh, India Gashwa Technologies Full time

    Job descriptionThe Facebook Ads Specialist will be responsible for building and managing client Facebook and Instagram Ads Manager accounts. This position requires you to work within client budgets to achieve phenomenal results.Requirements - Developing the overall funnel strategy for clients to ensure both the ad account and website are optimized for the...

  • Executive Ne Sales

    2 weeks ago


    Shimla, Himachal Pradesh, India Otis Full time

    Date Posted:Country:IndiaLocation:4th Floor ,So Sheril Villa, Near East Hotel,NH22, Panthaghati Shimla, Himachal Pradesh, IndiaJob Title Executive NE Sales_ Location Shimla_Role Overview Location will be Shimla Generating enquires and finalization of orders, Contract Management, supporting sales and marketing functions, Forecasting and target setting....

  • Customer Care

    3 weeks ago


    Shimla, India Peak Minders Full time

    We are urgently looking to hire Customer Care Executives for our International (Australia) Voice & Non-Voice Process in Shimla. The details of the position and job description are given below: Position: Customer Care Executive Job Location: Shimla (Kasumpti) Minimum Qualification: Graduation (preferred) *Freshers may also apply! *Fluency in spoken...


  • Shimla, India Jindal Steel & Power Ltd. Full time

    **Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring...


  • Shimla, India Job dunia Full time

    Hiring for customer care executive Location: Mohali Process: International Non-Voice Process Experience: Minimum 6 months exp required Excellent English should be there **Salary**: upto 33k ctc 5.5 days working Rotational shifts If selected accommodation will be provide by company for 15 days **Job Types**: Full-time, Regular / Permanent **Salary**:...


  • Shimla, India 31 Parallel IT and BPO Solution Pvt Ltd Full time

    Type: Voice & Non Voice Process Weekly Off: Rotational Communication: Excellent Communication in English & Hindi Computer: Basic computer knowledge. Qualification: 12th Pass or Diploma or Graduate Experience: Not Required **Salary**: Rs. 11000 to 20,000/ - Solving queries of Customers. You will receive an interview call within 1-2 working days. NOTE:...

  • Tellecaller

    6 days ago


    Shimla, India Event Beep Full time

    **Responsibilities**: Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken. Follow up with customers to ensure their issues are resolved. Direct & follow up on unresolved concerns to appropriate departments for further investigation. Strong communication and interpersonal skills, with the ability to thrive...


  • Shimla, India MeenaBagh Homes Full time

    Revised Job Description: Guest Relations Executive - MeenaBagh Homes (Luxury Homestays) Position: Guest Relations Executive Locations: Shimla, Ratnari, Shelapani Job Summary: MeenaBagh Homes, a provider of luxury homestays in Shimla, Ratnari, and Shelapani, is seeking a Guest Relations Executive to ensure exceptional guest experiences. The Guest Relations...

  • Facebook Ad Executive

    4 weeks ago


    Shimla, India Gashwa Technologies Full time

    We are looking for a talented Facebook Advertising Specialist to join the team. The focus of this position will be to plan and execute paid Internet marketing campaigns for our clients. The selected individual will own the client accounts, which requires constant client communication and relationship management. **KEY RESPONSIBILITIES** - Writing Copy for...

  • Tellecaller

    3 weeks ago


    Shimla, India Event Beep Full time

    **Responsibilities**: - Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken. - Follow up with customers to ensure their issues are resolved. - Direct & follow up on unresolved concerns to appropriate departments for further investigation. - Manage escalations from social media, consumer helplines, and...


  • Shimla, India FastLane Realtors Full time

    Responsibilities include: A. Promote and generate leads for projects over the phone. B. Meeting targets assigned on weekly and monthly basis C. Planning, organizing and implementing various marketing activities and events for brand promotion, database collection and subsequent conversion. D. Ensure Customer Satisfaction by providing phenomenal service at...


  • Shimla, India Planmans' Group Full time

    We are looking for a **Sales and Marketing Executive** for our Tour & Travel Sales team of tour and events company. This is a dynamic role for someone who has **good communication** as well as **selling skills** and wants to grow fast. **Responsibilities and Duties** - Handling customer queries related to tour & travel packages. - Understanding of customer...

  • Executive Assistant

    6 days ago


    Shimla, India Auramah Hotel Pvt. Ltd. Full time

    **THE AURAMAH VALLEY** **JOB DESCRIPTION** **1. JOB POSITION** Executive Assistant **2. CATEGORY** Executive **3. RESPONSIBLE TO** MD/Chairman **4. JOB DEFINITION** **5. DUTIES AND RESPONSIBILITIES** - Administrative support functions for the President& MD. - Calendar management and meeting and appointments - Prepare meeting materials and coordinate...

  • Cipet Executive

    3 weeks ago


    Shimla, India Reinforcement Consultants Full time

    Qualification: Degree / Diploma in CIPET Experience: 2+ years in Manufacturing Plastic Processing Unit. **Roles and Responsibilities**: - Conduct research and development activities related to plastics engineering and polymer science. - Assist in the design and development of new plastic products, processes, or materials. - Collaborate with...

  • Manager - HSW

    4 weeks ago


    Shimla, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...


  • Shimla, India Himalayan Musafir Full time

    **Responsibilities and duties: - ** - Identify and convert leads coming from various online channels. - Come up with ideas for new features and enhancements for the portal based on self and client input. - Develop and implement link-building strategies. - At least 1 years of Digital Marketing. - Knowledge of Digital Marketing tactics/Sales/Online research...

  • Admission Executive

    4 weeks ago


    Shimla, India Chandigarh University Full time

    The job of an Admission Executive typically involves managing the admissions process for educational institutions, such as schools, colleges, or universities. Their primary responsibility is to ensure a smooth and efficient admissions process while adhering to the institution's policies and standards. Here is a general overview of the job description for an...

  • Sales Excutive

    2 months ago


    Shimla, India 31 Parallel IT and BPO Solution Pvt Ltd Full time

    **Department** : Sales Operations-Travel **Location**: Shimla **Job Title** : Executive **Type of Position** : Full time **Hours** : 54/week **General Description**: Responsible for delivering Sales, Knowledge Process Services to end customer through Voice mode of communication by understanding the requirement of the customer and ensuring delivery of...


  • Shimla, India Kanika's Nursing Academy Full time

    A Leading Nursing institute in Chandigarh Requires Marketing Executive. Number of Vacancies : 1 Industry: educational institute Qualification: Any Graduation and Post Graduation (1-2 years experience) Experience: 1-2 years experience for graduate and Post Graduate **Job Type**: Full Type Key Requisites Managing, Implementing, and Deploying New...

  • Tele Caller Executive

    2 weeks ago


    Shimla, India Gashwa Technologies Full time

    Telesales Executive is required to talk to the potential customers regarding the scientific conference and other business activities and also guide them to complete sales process. This position also requires to build up and edit the sales data. Responsibilities and Duties Call and discuss the details of the conference/business Build up and edit the sales...


  • Shimla, India Trifon BPO Outsourcing and Business Solutions Full time

    **Process: US Customer Support Process** Timings: 05:30 PM to 05:30 AM (Any Nine Hour Shift can be assigned) Position: Customer Support Representative Job Summary: The Customer Support Representative will be responsible for providing exceptional customer service to clients. This includes addressing inquiries, resolving issues, and maintaining positive...

  • Procurement Executive

    2 weeks ago


    Shimla, India EuroNoxx Reserves Full time

    **Procurement officer** Pay: Negotiable per year Vacation: Paid time off Experience: Procurement 4-5 years (required) **Job Purpose** We are looking for someone to join our Procurement team in India to take on the role of Procurement officer for EuroNoxx Medical Group. This role represents a great opportunity for you to build strong relationships with a...