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Process Excellence Senior Specialist
3 months ago
About the Opportunity
Job Type: PermanentApplication Deadline: 30 April 2024Title PEX (Process Excellence) Senior. Specialist
Department Process Simplification and Optimisation
Location India
Reports To Process Excellence Implementation Lead (PEX Lead) / Master Black Belt
Level Grade 5
We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first.So, join our Process Excellence team and feel like you're part of something bigger.
About your team
Process Simplification and Optimisation (PSO) provides groundbreaking solutions to deliver sustainable business value. PSO places itself in a leading position to respond and adapt in a continuously evolving ecosystem to achieve Fidelity's strategic goals.The Process Excellence Team (PEX) within PSO focuses strongly on end-to-end process improvements that is founded on industry best practices and approaches such as Lean Six Sigma, Agile, and Process Automation
About your role
You will work to progress Fidelity's process simplification and optimisation agenda by:
About you
Dynamic, empathetic team player who can take the initiative to work independently as well as part a team. Demonstrable experience in leading or supporting global end-to-end Service Design, Process Improvement, Lean Six Sigma, and Automation projects that have led to measurable business benefits, identifying the problem to be solved, performing the appropriate analysis and identifying improvements Significant hands-on exposure to, and understanding of, process excellence methods and tools like User Journey Mapping, Value Stream Analysis, Failure Mode Effects Analysis, Control Charts etc Design Thinking skills (optional) and utilisation of data led insights such as predictive modelling to drive impact Experience of using collaboration tools e.g., Mural Experience managing teams of process excellence experts to deliver complex projects and significant benefits Experience of developing and managing an organisation/business unit level process taxonomy, insights and process change management mechanisms Strong experience of coaching and mentoring on process excellence frameworks Demonstrable ability to communicate complex and emotive topics to different audiences through a range of data, written and verbal methods. Certified Lean Six Sigma Black BeltFeel rewarded
For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.