Branch Incharge

1 week ago


Mumbai, Maharashtra, India Veena World Full time

Eligibility6 to 8 years of proven experience in travel sales and business development in travel industryPostgraduate / Graduate in tourism studies / similar preferredResponsibilitiesAttend to enquiries (call/email/walk-in/digital media) and work towards converting them into bookings.

Identify and follow up with existing and potential guests, corporates and travel agents to enhance bookings of the branch.
Achieve monthly sales target of the branch
  • GIT, FIT, MICE, Inbound, Visa, Flight and Forex.
Monitor targets on daily, weekly, monthly and quarterly basis and take necessary action for to increase bookings.
Identify and evaluate market segments in and around the branch for direct marketing of Veena World brand and products.

Represent the company and generate business from various sources such as digital campaigns, conferences, tradeshows, roadshows, other industry events etc.

Assist guests in visa and accounting processes and ensure that once a booking is confirmed all aspects of the Guest's tour is managed personally, correctly and on time.

Create and maintain rapport with loyal guests (leisure and MICE), personnel in business potential organizations, travel agencies, hotels, airlines, tourism boards, VFS, consulate and embassy.

Be updated about campaigns, products, strategies, services related information and all happenings of Veena World.
Be updated about local competition, new products, airline, visa information and share with concerned departments on a timely basis.
Produce and maintain necessary reports and MIS as directed by the Management and other stakeholders.
Pay keen attention to decorum, upkeep and ambiance of the office.
Ensure that Guests experience Veena World culture and hospitality at every point of their interaction.
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