Customer Service Officer

1 week ago


Mumbai, Maharashtra, India Talent Quest Consultancy Full time

VACANCY with India's leading Early Childhood & K-12 Education company committed to delivering the Joy of Learning to students in the early childhood education and K12 segments.

With a network of over 1,200 pre-schools and 42 Schools, the Company empowers 1000+ women entrepreneurs across the nation and employs a workforce of over 10,000.

Operaing since past 20 years,the group has always stayed ahead of the curve and is a harbinger of change in the educational landscape.


Job :
Location : SantaCruz East Mumbai

Job Specifications:


The incumbant must be a Graduate with 1+ years experience in Customer service or Operations role and should have excellent articulation skills.

Experience from an Edtech Background will be preferred.

The role holder will be responsible for communicating with the HNI, understanding their needs, and ensuring a smooth franchisee Operations.

He/She would be required to be able to work on MIS, database management, report generation ,complaint resolution and ensure customer delight.

In case you would like to explore the opportunity please share your resume at the earliest convenience.

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹450,000.00 per year

Schedule:

  • Day shift

Education:

  • Bachelor's (preferred)

Experience:

  • Customer service: 1 year (required)

Language:

  • English (required)

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