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Front Office Executive

3 months ago

Hubli, Karnataka, India Ananth Hotels Full time

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.

You should have a pleasant and professional disposition with guests and other hotel staff.


To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.


Hotel Front Desk Responsibilities:

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during checkin.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:

  • High school qualification or equivalent.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Wellpresented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.

Salary:
From ₹12,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Hubli
  • Hubli, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)